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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

January 04, 2018

Awesome Car Buying Experience My Fiance and I stopped in to take a look at leasing a vehicle but we were really not sure what. We were greeted by Jason Connor at the door and he wa More

by kmounika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Abtoubl, Jon Molero, Jason Connor
Jan 07, 2018 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

January 03, 2018

Most Honest and Genuine Car Buying Experience Ever I was looking for a vehicle that would accommodate my family and when Jason Connor greeted me at the door I knew I was in great hands. He genuinely ca More

by Manrad2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Molero, Kevin Bombeck, Jason Connor
Jan 07, 2018 -

Gerald Nissan of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

December 29, 2017

Pleasurable experience from the time we walked in the doors. We had a great experience dealing with the great people at Gerald Nissan in Naperville. First class service done the line from our sales guy, Byron t More

by MattAriano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deen Collins, Kevin Bombeck, Byron Giles
Jan 01, 2018 -

Gerald Nissan of Naperville responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate the time it took for you to give us this feedback.  We value our customers and we look forward to seeing you on your next visit. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

December 28, 2017

Simply Phenomanal Mr. Giles Professionalism was second to none. He demonstrated great knowledge and was a key factor for why I joined the Nissan family!!! Highly recomm More

by Naykoi85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Jan 01, 2018 -

Gerald Nissan of Naperville responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from our team. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Tom Huhn, Service Manager, thuhn@geraldauto.com

December 16, 2017

Exceptional Byron Giles is the reason for the purchase. Helpful, courteous and knowledgeable. No pressure. He will do what it takes to make comfortable and happy. More

by Hockey star 1340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Dec 18, 2017 -

Gerald Nissan of Naperville responded

We're excited to hear that Byron took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

December 13, 2017

Amazing Experience! I had the best experience at Nissan of Naperville with Howard Krick! I was nervous and did not know what to expect at first, since I walked in to buy More

by Dana Kowalewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2017 -

Gerald Nissan of Naperville responded

Thank you for taking the time to share your feedback regarding your experience at Gerald Nissan of Naperville and congratulations on your new car! Buying a new car is a huge step and we’re honored that we got to be a part of it. I will pass your feedback along to Howard. Drive safely. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

December 12, 2017

Great Customer Experience I was actually getting ready to take my business elsewhere until Bryon greeted me. I had been out on the lot looking for cars and was not greeted by a More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Dec 13, 2017 -

Gerald Nissan of Naperville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

December 12, 2017

Great friendly sales Good friendly sales- we test drove vehicle on test track. Bryon showed us features and explain ed how to operate back up camera and the second came More

by Armada2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasser Ibrahim, Byron Giles
Dec 13, 2017 -

Gerald Nissan of Naperville responded

Thank you for your great review! We're glad to have our team provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

December 09, 2017

excellent experience I experienced an amazing car buying experienced when I chose Gerald Nissan Naperville the gentleman Byron Giles went up and beyond and helped me get i More

by steveskinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasser Ibrahim, Kevin Bombeck, Byron Giles
Dec 11, 2017 -

Gerald Nissan of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

December 09, 2017

EXCELLENT SALESMAN I HAD A VERY FRIENDLY SALESMAN BYRON GILES. VERY POLITE HONEST WITH HIS CUSTOMERS. WILL SHOW YOU EVERYTHING ABOUT. THE CAR TOPNOTCH SALESMAN. LEON More

by Byrongiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Dec 11, 2017 -

Gerald Nissan of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

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