Gerald Nissan of Naperville

Howard makes it happen! My husband and I came in interested in a 2017 Nissan Pathfinder Platinum, and I had seen they had one for sale. I had talked to Howard the night befor My husband and I came in interested in a 2017 Nissan Pathfinder Platinum, and I had seen they had one for sale. I had talked to Howard the night before making sure they had the specific vehicle in stock, and which so they did. We came in the next day, and Howard greeted us with a welcoming smile. We wanted to make sure we were approved for buying before we ever stepped foot in any vehicle so we don't waste anyone's time. Which Howard completely understood, and made us feel so comfortable during the process. He made sure my 3 year old who was with us, was comfortable, and was understandable with her young patience. Howard came back and said we are good to go, and went on for a test drive. Which we instantly fell in love. We went back to the dealership to discuss numbers, and coming in to buy, we were realizing that leasing the vehicle is the way to go. Every step of the way, Howard made sure that we knew he was on our side, and wanted to get the best deal for us, which he did. You can tell he truly loves what he does, and the people he interacts with always leave with a smile. He never pressured us into getting anything extra, or purchasing any options that weren't a necessity. We truly appreciated his dedication to our experience, and I'm sure he is dedicated to the rest of his clients just as well. Thank you Howard, and the rest of the staff at Gerald Nissan in Naperville. We will definitely be back! More

SATISFIED Gerald Nissan was recommended to me by my nephew. He brought his vehicle there. I was skeptical at first because I hate negotiating but Howard the s Gerald Nissan was recommended to me by my nephew. He brought his vehicle there. I was skeptical at first because I hate negotiating but Howard the salesperson was very helpful I explain to him what I was looking for and he explained to me there was only one vehicle like that. He took me for a test drive and after that sat down with me and we work on pricing and we didn't have to keep going back and forth about pricing. It didn't take long for me to make a decision and once I did that all the papework went very quickly. With his help i was able to get the vehicle i was looking for. I'm very happy with the vehicle I purchased and would definitely recommend this dealer again especially working with Howard. I have been looking for over a month but couldn't find what I was looking for until i went to Gerald Nissan. More

BEST DEALERSHIP EVER! I have been to tons for dealerships,however this dealership was just fantatic the staff was super kind the Salesmen Byron was just amazing he showed e I have been to tons for dealerships,however this dealership was just fantatic the staff was super kind the Salesmen Byron was just amazing he showed everything a customer! The Manager was great too! More

Great overall experience Great dealership. Byron was on top of things and knowledgeable . He was was easy to work with and made the buying experience easy. Service department Great dealership. Byron was on top of things and knowledgeable . He was was easy to work with and made the buying experience easy. Service department was very helpful and courteous as well. More

Professional , Imformative, and Good Energy. Mr Giles was very helpful and patient , with his assistance I was able to choose a car that’s fits my needs and satisfied my requests. Thanks for all Mr Giles was very helpful and patient , with his assistance I was able to choose a car that’s fits my needs and satisfied my requests. Thanks for all ur help. More

Buyer beware/Never called me back or fixed my car. I purchased a vehicle from this dealership. In the description of the vehicle it said it had rear back up sensors. The day I purchased the vehicle I purchased a vehicle from this dealership. In the description of the vehicle it said it had rear back up sensors. The day I purchased the vehicle the salesman ran it through the car wash and the sensors were frozen and we’re not working but figured they would work once it warmed up. They never did work and I asked them to fix them since the advertised that the vehicle had them. I also asked if they refused to fix them that I would like it in writing. They didn’t do anything they just ignored the problem. I gave them 1 stars because there coffee is good. They did do work to the rear bumper before selling it. You probably screwed something up and did not want to put the money in it. They’re just looking to make as much profit as possible and don’t care about the customer. More

Top Notch car buying experience Byron greeted us as we were parking our car at Gerald Nissan dealership. From beginning to end he was a true professional and we really enjoyed all o Byron greeted us as we were parking our car at Gerald Nissan dealership. From beginning to end he was a true professional and we really enjoyed all of the information he provided. He was very knowledgeable about all the features of the SUV we were interested in. He pointed out all the special features during our test drive. We felt very comfortable with Byron, he is very enthustiac, positive and really wants to help you find what is right for your needs. Thank you for all your expertise today Byron! More

A great new car experience Hello, I went car shopping at Gerald Nissan to look for a new vehicle. I was greeted by Howard who made me feel comfortable in the showroom, and he Hello, I went car shopping at Gerald Nissan to look for a new vehicle. I was greeted by Howard who made me feel comfortable in the showroom, and he showed me around. This was my best car shopping experience ever. Howard was very informative, and he was answering every question of mine patiently. Nowadays, its common that car salesmen only objective is to get money out of your wallet. But, salesman like Howard delivers an incredible service and gives a very pleasant experience. More

Pleasurable with Byron worked hard to satisfy our needs The sales personnel were very attentive to my needs in what I needed in the vehicle and in working with me and my budget. This is my 4th Nissan thru The sales personnel were very attentive to my needs in what I needed in the vehicle and in working with me and my budget. This is my 4th Nissan thru this dealership, and will likely return. More

Greta, Courteous Service I started my search for a new Nissan Armada on-line and contacted several dealerships. I received and immediate response from Byron at Gerald Nissan. I started my search for a new Nissan Armada on-line and contacted several dealerships. I received and immediate response from Byron at Gerald Nissan. He asked a lot of questions as to what I wanted and invited me to see my options. He showed me several cars, was not at all pushy and respected that I needed some time to think about which vehicle I want. Other dealerships followed with questions/offers, but in the end, I had the best service and the best price from Byron. He was patient and respectful throughout the process and I would highly recommend him and Gerald Nissan for your next Nissan purchase! More