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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

March 06, 2018

Buying a car made easy! Howard and Anthony made buying a car about as easy as it can get. Howard was informative about the cars and was a pleasure to work with throughout the More

by Ernie J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Mar 07, 2018 -

Gerald Nissan of Naperville responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 06, 2018

Quick and Easy Process We have been coming to Gerald Nissan for a few years now. We find the process quick and easy. We dont have to spend hours wasting our time in a dealer More

by Antberardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Mar 06, 2018 -

Gerald Nissan of Naperville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 05, 2018

2017 Nissan Pathfinder My husband and I went into the dealership looking to purchase an affordable car before we welcome our new baby. Working with Howard and Tony was an ab More

by Addison123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Mar 06, 2018 -

Gerald Nissan of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 01, 2018

Helped me get a newer car They assisted in get me a newer, more dependable car than I gotten in the past. They also took some older ,aged, cars as down payment for the newer ca More

by FromA2001ToA2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bombeck, William Sammauro, Byron Giles
February 28, 2018

Amazing experience All the guys that work here always go out of their way to help me. They are always very nice. I will always come back to this dealership because of th More

by Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Gerald Nissan of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 27, 2018

Very Professional, Polite and Knowledgeable - My wife and I had been searching for a nice reliable vehicle for our son (who is finishing high school and heading to college). We had searched priva More

by Kenneth Mroz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deen Collins
Mar 01, 2018 -

Gerald Nissan of Naperville responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 27, 2018

Easy and Painless Howard was great to work with. He put no pressure on us to make a decision right away and lead us to the perfect car for us at a great deal. Would hig More

by MikeO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 27, 2018

Used Nissan Rogue I was recommended to this dealership by my SO. Her family has bought cars here before. I'm glad I did. Smoothest experience I've had. They found me th More

by MMark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Anthony Miceli, Byron Giles
Mar 01, 2018 -

Gerald Nissan of Naperville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 26, 2018

Always a good experience I have purchased my past two cars from this dealership, and have always had a pleasant experience. This time I brought my boyfriend, Mark Mahnk, who w More

by ndalton530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (last name unknown), Mohamed, Anthony Miceli, Byron Giles
Feb 26, 2018 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 26, 2018

Pre-Owned Hyundai Sonata Purchase Byron was very helpful with answering my questions and providing me with the information that I requested. He also was good with follow-up after my f More

by Hyundai Purchase Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Feb 26, 2018 -

Gerald Nissan of Naperville responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

Feb 26, 2018 -

Gerald Nissan of Naperville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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