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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

March 19, 2018

Easy peasy! Howard was very helpful, no runaround, he and Anthony worked to got me a great price, great financing, without waiting around all day! Kevin in Fina More

by Golfr71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Kevin Bombeck
Mar 20, 2018 -

Gerald Nissan of Naperville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 18, 2018

Great Car Buying Experience Great experience. We came back to look at one specific model. Byron was fantastic. Knowledgeable, polite , courteous and friendly. We new what we want More

by Darryl Bosak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bombeck, Byron Giles
Mar 18, 2018 -

Gerald Nissan of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 17, 2018

Awesome experience What an easy car buying experience. Howard is awesome!!! He made this experience so easy and helped me get into the car I wanted! Will definitely be b More

by Sbock269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2018 -

Gerald Nissan of Naperville responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 16, 2018

2 Words: So Amazing! Shopping for a car can be very stressful, walking into a car dealership is even worst UNLESS you are dealing with Howard Krick at Gerald Nissan of Nap More

by NoEquivalent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2018 -

Gerald Nissan of Naperville responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 15, 2018

Class Acts! Anthony and Howard embody the true spirit of customer service. They were both friendly, witty, knowledgeable and worked as a team. At no point did I More

by JWalsh31318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Mar 16, 2018 -

Gerald Nissan of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 14, 2018

Howard was amazing!! From the moment we walked in the door Howard made our car buying experience one of the best we ever had! He made us feel like family! Thank you Gerald More

by klyn0827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Scott Wilson
Mar 16, 2018 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 11, 2018

Great experience! Great customer service! Gave me the best options and worked with my financial status! They helped me drive the car of my dreams. Very thankful! More

by Arturo Esquivel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Molero, Byron Giles
Mar 12, 2018 -

Gerald Nissan of Naperville responded

We are happy to hear you are enjoying your new vehicle. Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 08, 2018

Good experience I had a good experience with a few different people as I went through my info gathering and purchase phases. Howard made the purchase process easy an More

by CM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2018 -

Gerald Nissan of Naperville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 08, 2018

Great customer service Always a pleasure working with Howard. Everyone at this location is easy to work with and always answer an any all questions or concerns. Love this More

by mytiny1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deen Collins
Mar 09, 2018 -

Gerald Nissan of Naperville responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

March 06, 2018

Nissan frontier Byron was very friendly and helpful. he helped me find the truck I was looking for and took me to their neighboring dealership when they themselves di More

by ian powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Mar 07, 2018 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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