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Gerald Nissan of Naperville

Naperville, IL

4.1
873 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 873 reviews

February 20, 2022

Did a nice job, but took a long time when buying a car. Suggest you try to get as much completed before you walk in prior to your arrival. They kept walking away without explanation which was frustrating More

by leskoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lindholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Oxendine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Robert Majesky | rmajesky@geraldauto.com

February 09, 2022

Appreciated the prompt courteous attention to my unscheduled safety fix and explanation and follow up ordering part! Thank You More

by SafetyFirst
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 29, 2022

Service was good - good communication on options and any service needs. Overall, very happy with service. Had oil change/break check inspection/flush. More

by SCrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Gerald Nissan of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 21, 2022

The work on my car was finished promptly. The explained all facets of the inspection performed on my automobile. More

by ronkisiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Gerald Nissan of Naperville responded

Ron, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 12, 2022

Always exceptional and service. I like the text with details of the multi-point inspections and what needs immediate attention. More

by vseals96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Gerald Nissan of Naperville responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 08, 2022

My blue team is excellent and Saul Cabrales is very professional and helpful. I had to change my appointment for another day and then I came in earlier then my appointment and Saul was able to service More

by a.depisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 06, 2022

Great job Scott Slatterly very professional and knowledgeable I Ionly take my vehicle to this location More

by bOB b nAPERVILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Satterly
Jan 11, 2022 -

Gerald Nissan of Naperville responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 05, 2022

The team was Friendly, knowledgeable, not pushy, excellent service. Appreciate the service and work done on time. More

by gclkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Gerald Nissan of Naperville responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 05, 2022

Good comfortable lounge with internet and coffee. The work was well done and nice to have the car washed too! More

by albrow
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Gerald Nissan of Naperville responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 31, 2021

Saul does a great job. His knowledge and customer care is outstanding every time that I bring in my Rogue. More

by Jim Torney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Gerald Nissan of Naperville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Robert Majesky | rmajesky@geraldauto.com

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