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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

May 21, 2018

Dealership Highly Recomended I honestly hate the care buying process. However this dealership and the individuals that I worked with (Manny Urdaneta and Ben Rosenberg) were amazi More

by Britt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rosenberg
May 23, 2018 -

Gerald Nissan of Naperville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

May 15, 2018

Mark is a Great Asset for Gerald Nissan Naperville! Been dealing with Mark for a number of years. He has always been professional and helpful! Many times I feel he has gone above the duty of the job. Ma More

by Pat Stout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jillich
May 16, 2018 -

Gerald Nissan of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

May 14, 2018

Great car buying experience! Jason Conner is the man! I sent an inquired about a car I posted online from Gerlad Nissan. I was promptly contacted by Jason Conner who was about as nice as a person I have e More

by Cbmance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bombeck, William Sammauro, Jason Connor
May 14, 2018 -

Gerald Nissan of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

May 12, 2018

Best customer service from start to finish!! From the moment we got there, Mr Giles was there to greet us and ready to help us find what were were looking for. He was knowledgable and very frien More

by Lgpowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
May 14, 2018 -

Gerald Nissan of Naperville responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

May 10, 2018

They Treat You Like A VIP This is my second car from Gerald Nissan of Naperville and my second experience with Hoawrd Krick. Howard and the team worked very hard to get me into More

by JohnDGallione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bombeck
May 11, 2018 -

Gerald Nissan of Naperville responded

Thank you for doing business with us again, John. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

April 29, 2018

buying the truck was easy great experience had a price that i wanted to pay and they worked to get as close to it as possible very happy with the deal More

by happy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bombeck, Byron Giles
Apr 30, 2018 -

Gerald Nissan of Naperville responded

Thank you for your truly exceptional feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

April 26, 2018

Buying a car can be a breeze with Byran Byron went out of his way to make finding the right Nissan a breeze and then helped me get the best deal possible!! I left the dealership feeling real More

by Madje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bombeck, Byron Giles
Apr 30, 2018 -

Gerald Nissan of Naperville responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

April 16, 2018

Great Experience with Jason I had a great experience with Jason, I would definitely recommend him. He answered all the questions that I had. But most importantly, gave a person More

by Jmuokie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Connor
Apr 18, 2018 -

Gerald Nissan of Naperville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

April 16, 2018

Customer service comes first I had a great experience at this dealership. They enderstand your needs and make you feel comfortable. Manny, our salesman and had a great attitude. More

by Melissa22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Molero, William Sammauro
Apr 16, 2018 -

Gerald Nissan of Naperville responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

April 14, 2018

Byron Giles Car shopping can be a very stressful process but Byron was very helpful, personable, and friendly. Far from your typical pushy car salesman. You can e More

by Qle305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Apr 16, 2018 -

Gerald Nissan of Naperville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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