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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

July 07, 2018

New Nissan Sentra Excellent experience at Gerald Nissan buying our new car. Sales person was friendly and helpful. I would recommend this dealer to anyone looking for a More

by Alan Witkovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Jul 09, 2018 -

Gerald Nissan of Naperville responded

Thank you for the excellent review! I'm happy to hear that Byron and the team provided a friendly and helpful buying experience. Thank you for your business and recommendation. Let us know if we can help with anything else in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 05, 2018

great experience W Wonderful people to work with, not pushy but understood just what I was looking for , found it and was able to work out a deal that was even better t More

by marygal816
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Rosenberg , Kevin Bombeck, Ali Hasan
Jul 05, 2018 -

Gerald Nissan of Naperville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 01, 2018

See Jason Connor if you want to be treated right! I was looking for a new Pathfinder Platinum 4WD and contacted four local Nissan dealers and set up appointments with each. From the time that I ent More

by Kevinb37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Connor
Jul 02, 2018 -

Gerald Nissan of Naperville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 01, 2018

Excellent Sales Team! I began working with salesman, Paul who responded quickly to my email inquiry. Unfortunately, an unforeseen family emergency called Paul to help his f More

by Success
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gawel, Kevin Bombeck, Jason Connor
Jul 02, 2018 -

Gerald Nissan of Naperville responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 26, 2018

Bryon Giles was great to work with! This is the 2nd vehicle we have purchased through Gerald Auto Group. Bryon was great to work with and he made the buying process a breeze! More

by gma5117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Jun 27, 2018 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write this review. We are pleased to hear that Bryon was able to provide an efficient and overall positive experience. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 22, 2018

Great customer Service Manny and his entire team gave us an amazing car buying experience. They understood our needs and took extra steps in meeting our expectations. Highly More

by Nikunj17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Gerald Nissan of Naperville responded

Thanks for the great review! Manny is an invaluable member of our team and we truly appreciate all that he does. Congratulations on your purchase and thank you for the recommendation. Let us know if we can help with any other auto needs in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 21, 2018

Byron is truly one of a kind Over the course of about two weeks we had visited at least a dozen dealerships and dealt with countless more salespeople until we finally ran into Byr More

by Pbassi3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad, Anthony Miceli, Byron Giles, Robert Rutkowski
Jun 28, 2018 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to leave this incredible review. Byron is an invaluable member of our team and he truly exemplifies our commitment to customer care. I will gladly share your compliments with our entire team. Always feel free to let us know if you have any other auto needs in the future as we are always here to help. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 19, 2018

Rewarding Jason has given us the best car shopping experience. He was polite, informative and helped us make the best choice for our budget. overall very happ More

by Chandchak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed, Jason Connor
Jun 20, 2018 -

Gerald Nissan of Naperville responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 04, 2018

Suv purchase Byron Giles was very professional and made the process was quick once I made a final decision. I picked out the vehicle I liked.then test drove it I w More

by Tanika35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Jun 14, 2018 -

Gerald Nissan of Naperville responded

Hi and thank you for this great review! I’m happy to hear that Byron was here to help you and treated you with the customer service we know you deserve. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

May 22, 2018

We have bought 3 Nissans from Gerald. We continue to return because we are always treated with respect from every person we encounter— from sales, finance, service. They have always built More

by Kaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
May 23, 2018 -

Gerald Nissan of Naperville responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that oiur team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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