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Gerald Nissan of Naperville
Naperville, IL
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country!
Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles.
If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 874 reviews
April 24, 2019
Howard was great! I spent the day at multiple dealerships and got tired of being jerked around. I finished my day with Howard at Gerald Nissan and the experience was ni I spent the day at multiple dealerships and got tired of being jerked around. I finished my day with Howard at Gerald Nissan and the experience was night and day. Howard took the time to listen to my needs and wants. He could see my frustrations from earlier that day and went out of his way to insure I was comfortable. More
by chrisabrinkman
Employees Worked With
April 23, 2019
Made it happen!! Came in to assist my daughter in purchasing her 1st car. Howard made it happen!! Recommended the Nissan Sentra. Great economical car with safety fea Came in to assist my daughter in purchasing her 1st car. Howard made it happen!! Recommended the Nissan Sentra. Great economical car with safety features!! Daughter drove happier than ever!! Thank you Howard!! Thank you Gerald Nissan of Naperville!! More
by Borges Family
Employees Worked With
April 23, 2019
2019 Nissan Altima Had great experience in the lease of my new 2019 Altima. Howard Frick listened to our concerns and our needs and delivered on all of what we wanted. H Had great experience in the lease of my new 2019 Altima. Howard Frick listened to our concerns and our needs and delivered on all of what we wanted. He was easy to work within this lease. More
by Mplewis5
April 20, 2019
Just what I was looking for I was looking for a used Maxima and had a very specific color and features in mind. I made the drive to Gerald Nissan in Naperville because I knew the I was looking for a used Maxima and had a very specific color and features in mind. I made the drive to Gerald Nissan in Naperville because I knew they had a pretty decent sized inventory on their lot. I met Howard, my salesperson, as soon as I was walking in. He was very friendly and approachable. As soon as I told him what I was looking for he dashed off and quickly pulled up the perfect car. I absolutely love my new car, and Howard did an awesome job helping me. Thank you! More
by MaryG
Employees Worked With
April 17, 2019
useless Life time warranty I Purchased 8 cars from Gerald Nissan Naperville within the last 10 years, the lift time warranty that they offers always a good selling point that m I Purchased 8 cars from Gerald Nissan Naperville within the last 10 years, the lift time warranty that they offers always a good selling point that made me prefer to deal with them over other dealers in the area ,until i faced the 1st problem and needed to use it to my pre-owned kia i purchased from them 3 years ago the car need new engine i dropped it off September 2018 and car still in there lot as of now. they refuse to fix it with the life time warranty that based in the contract we have it should cover it they requested all the service records since i purchased the car i submitted all documents more than ones , they kept asking for more records , i reached out to the owner who kindly responded 2 times and assigned my file to the General Manager who did not do any thing until now. i will contact the BBB and the Attorney General , the life time warranty they provided to me is useless when i needed it 8 month car in their service department lot just parked untouched !!!i was hoping for a professional communication to resolve the issue from a big dealership like Gerald the service i'm getting from them is by far worth than any service i can get from a local used car dealership. More
by Ash
Employees Worked With
Doug Gerald
April 16, 2019
Great Service David listened to what we needed and provided us great options. We walked out with a car that had everything we wanted in under 2 hours. David listened to what we needed and provided us great options. We walked out with a car that had everything we wanted in under 2 hours. More
by Palagi Family
Employees Worked With
David Shapiro
April 14, 2019
Great sales experience John was not a high pressure salesman, like I dislike. The buying process was very painless. William the finance person was very knowledgeable and hel John was not a high pressure salesman, like I dislike. The buying process was very painless. William the finance person was very knowledgeable and helpful. We will be recommending Gerald Nissan to friends and family! More
by kandd1995
Employees Worked With
William Sammauro, John Cozzani, Sean Kastrati
April 14, 2019
Car Buying Made Easy Everyone here was courteous and knowledgeable. I didn’t feel pressured to make a purchase and they allowed me the time and space I needed to make my Everyone here was courteous and knowledgeable. I didn’t feel pressured to make a purchase and they allowed me the time and space I needed to make my decision. I would definitely recommend not only Gerald Nissan but Howard as well, he was a pleasure to work with as was everyone else involved in my purchase. They made me the deal I wanted and for the first time in purchasing a car where I felt that it was a great purchase . Car was ready on time for me to pick up, there was a review of car features and follow up calls to see how I liked the vehicle, very attentive and I love my new car ! More
by Happy Nissan Owner in Western Siburb
Employees Worked With
Other Employees :
Not sure of the spelling but the manager Rami he was a five star rating too, William Sammauro, Frankie Neubecker
April 13, 2019
Great I was looking for a used car since I lost mine in an accident. I met Howard and he was just awesome to deal with. As we talked I found out that both h I was looking for a used car since I lost mine in an accident. I met Howard and he was just awesome to deal with. As we talked I found out that both he and I had more in common than most since we both served our community. More
by dtolemy
Employees Worked With
April 12, 2019
Very good experience and price Howard did an amazing job on helping me refinance my car. He definitely will get you the best price. Howard Krucek is definitely a people person. Howard did an amazing job on helping me refinance my car. He definitely will get you the best price. Howard Krucek is definitely a people person. More
by Mikec18
