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Gerald Nissan of Naperville
Naperville, IL
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country!
Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles.
If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 874 reviews
December 16, 2020
My service advisor Joseph is the greatest. He came out to the waiting area to explain service needed and cost. I hate when it’s done via text/email. Very pleasant to talk to. the waiting area to explain service needed and cost. I hate when it’s done via text/email. Very pleasant to talk to. More
by Sam
Employees Worked With
Joseph Molero
December 14, 2020
Great job!Fixed issues that car had and now my 7 years Great job! Fixed issues that car had and now my 7 years old car is like new! Great service! This is the dealership to go to for all you r car needs Great job! Fixed issues that car had and now my 7 years old car is like new! Great service! This is the dealership to go to for all you r car needs! More
by carlover
December 12, 2020
Always great service, easy, quick and completed on time . Hands down best sales & service team in Illinois. Would refer everyone I know to Gerald NIssan Hands down best sales & service team in Illinois. Would refer everyone I know to Gerald NIssan More
by giobella2
November 25, 2020
I have been a customer for at least the last 24 years and I always get excellent service. Thank you Gerald Nissan for always providing this type of service and experience. I always get excellent service. Thank you Gerald Nissan for always providing this type of service and experience. More
by santye
Employees Worked With
Mark Jillich
November 25, 2020
The service department always does a great job with both the quality of their work and the cost for it. The waiting area is updated and comfortable. Saul, my service advisor, is terrific. the quality of their work and the cost for it. The waiting area is updated and comfortable. Saul, my service advisor, is terrific. More
by Jim K.
Employees Worked With
November 23, 2020
I have been bringing my Maxima to Gerald Nissan for several years and have been so happy with the service we leased an Altima for our son and as always the service they provide is top notch.....Saul al several years and have been so happy with the service we leased an Altima for our son and as always the service they provide is top notch.....Saul always provides superior customer service! More
by Mary
Employees Worked With
November 23, 2020
Mark, from the RED TEAM, is fabulous!!! I have worked with Mark for years, and probably have had 9-10 Nissans (my family) bought/serviced at Gerald over the years. Mark is simply incredible! THANK YOU to with Mark for years, and probably have had 9-10 Nissans (my family) bought/serviced at Gerald over the years. Mark is simply incredible! THANK YOU to all at Gerald Nissan. Mike Long More
by mikelong
Employees Worked With
Mark Jillich
November 21, 2020
Vinod is amazing! He is always helpful in finding the perfect vehicle at the best price for me. Customer service is top notch with Vinod! perfect vehicle at the best price for me. Customer service is top notch with Vinod! More
by michelleballon
November 20, 2020
Safe & Healthy environment. Knowledgeable, helpful and friendly staff. Thinking customer needs first. Very accommodating /flexible in scheduling the service. Proactive abs go a step forward to help custon friendly staff. Thinking customer needs first. Very accommodating /flexible in scheduling the service. Proactive abs go a step forward to help custoner More
by amurjani
Employees Worked With
Mark Jillich
