Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gerald Nissan of Naperville
Naperville, IL
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country!
Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles.
If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 874 reviews
January 01, 2021
Jacob went above and beyond to make sure that we were happy with our purchase. Explained everything and made it fun to purchase a new vehicle. happy with our purchase. Explained everything and made it fun to purchase a new vehicle. More
by mrjcv
December 29, 2020
Service has always been excellent and prices are fair. Saul is always honest and professional. Not to mention I love my Murano and will buy another one from Gerald when the time comes. Saul is always honest and professional. Not to mention I love my Murano and will buy another one from Gerald when the time comes. More
by jerrydb4
Employees Worked With
December 29, 2020
Jorge had vehicle ready for us, he was knowledgeable about vehicle and super patient with our concerns. We made a visit not certain we were buying and left with armada. about vehicle and super patient with our concerns. We made a visit not certain we were buying and left with armada. More
by kenrcrowley
Employees Worked With
Jorge Famania
December 26, 2020
I have filled out SEVERAL of these in the past week. Almost daily. I will gone back to this dealership for repairs n maintenance work. Almost daily. I will gone back to this dealership for repairs n maintenance work. More
by JP
December 20, 2020
The service the red team and others provide is excellent. Mark always explains what my car needs and I can trust. I have taken my cars there for more than 20 yrs and I would not think of taken it to anothe Mark always explains what my car needs and I can trust. I have taken my cars there for more than 20 yrs and I would not think of taken it to another place than Gerald Nissan. More
by aramirez
Employees Worked With
Mark Jillich
December 20, 2020
I appreciated the fact that they took care of me even after I arrived very late after getting lost. They explained exactly the problems they found and what it would cost to fix them. after I arrived very late after getting lost. They explained exactly the problems they found and what it would cost to fix them. More
by rev.sally
Employees Worked With
I can't remember the names of the people who served me.
December 18, 2020
Always trustworthy, excellent service. Mark is excellent and the service department has been very valuable in keeping my SUV in great condition. I come back for all my service to Gerald Nissan and the service department has been very valuable in keeping my SUV in great condition. I come back for all my service to Gerald Nissan More
by par16
Employees Worked With
Mark Jillich
December 18, 2020
When I contacted this location asking about a vehicle, Ms. Serna was very helpful and informative. She answered all my questions directly and nice overall. Ms. Serna was very helpful and informative. She answered all my questions directly and nice overall. More
by Jocelyn
Employees Worked With
Danae Serna
December 16, 2020
thank you to the service department for always being calming and super helpful in stressful situations. mark, you are the best and your technicians are both knowledgeable and hard-working. MERRY CHRISTM calming and super helpful in stressful situations. mark, you are the best and your technicians are both knowledgeable and hard-working. MERRY CHRISTMAS to all. More
by sport981
Employees Worked With
Mark Jillich
December 16, 2020
Excellent service experience!! I was very pleased with Joseph's professional manner in which he handled my auto services. Thanks so much for your caring. Joseph's professional manner in which he handled my auto services. Thanks so much for your caring. More
by faith
Employees Worked With
Joseph
