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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

March 16, 2021

Mark is great, helpful and honest. A pleasure to work with. Pam in customer service /waiting area also very pleasant! She even took me over to show me the showroom when I had questions on different vehi More

by Cynthiakepner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela , Mark Jillich
Mar 18, 2021 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Sam Guzzino | General Manager

March 13, 2021

Great experience purchasing my new 2021 Nissan Rogue. Shamir was extremely professional the minute I was introduced to him. He had his own ways to convince me by being very friendly, caring and great com More

by Meherin Merchant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamir Maredia
Mar 17, 2021 -

Gerald Nissan of Naperville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Shamir was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Sam Guzzino | General Manager

March 12, 2021

Always treated and taken care of extremely well by Saul. I believe the icc sensor should have been 100 % warranty not 60%. The problem has been there after owning two months and has been aligned, new brack More

by Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Gerald Nissan of Naperville responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Sam Guzzino | General Manager

Apr 03, 2021 -

Sparky responded

Called dealership, Sam Guzzino no longer works there. Person that answered phone, Dan said he would give info to Vice President covering open position and he would call. Called on 3/27. Haven’t heard back from anyone. Disappointed.

March 11, 2021

As Always Great Service ! What I appreciate the MOST is Gerald"s HONESTY ! Very competitive prices and fast service .Joseph in service was very helpful and Professional. THANK YOU !! More

by MARK DAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lindholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
Mar 16, 2021 -

Gerald Nissan of Naperville responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Sam Guzzino | General Manager

March 10, 2021

I bought a new Rogue Sport from Carlos. He was recommended by Saul and I couldn’t be happier. He treated me so well and I love the car More

by Koelbl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Sam Guzzino | General Manager

March 08, 2021

Shamir was friendly, knowledgeable and assisted me to find just the right vehicle. He explained and answered all my questions, no pressure, no haggle purchase. It was a pleasure working with Shamir. More

by Meherin Merchant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamir Maredia
Mar 11, 2021 -

Gerald Nissan of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Sam Guzzino | General Manager

March 07, 2021

Easy transaction Shamir was great to work with very efficient.. my new car looked great after clean up.shamir took the time to explain all the features. Overall a great experience. More

by Louzyann
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamir Maredia
Mar 10, 2021 -

Gerald Nissan of Naperville responded

We love hearing about customers who have a great experience at Gerald Nissan of Naperville and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Sam Guzzino | General Manager

March 06, 2021

Excellent service! This is the first time that I schedule maintenance for my car at Gerald Nissan. Mark was very helpful and informative I was very impressed by the service department staff's professionalis More

by olaldel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jillich
Mar 10, 2021 -

Gerald Nissan of Naperville responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Gerald Nissan of Naperville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Sam Guzzino | General Manager

March 06, 2021

My experience was great. I worked with Jorge Famamia. He was very personable and easy to talk to. He was very courteous. I felt that I was important to him. More

by s l g
Recommend Dealer
Yes
Employees Worked With
Jorge Famania
Mar 10, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Nissan of Naperville! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Sam Guzzino | General Manager

March 03, 2021

Gerald Nissan of Naperville provided excellent customer service to me. My car was repaired quickly and the price was reasonable. I would recommend them again. My service man Saul is fantastic. He hear me More

by prescillia
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Gerald Nissan of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Sam Guzzino | General Manager

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