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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

April 28, 2021

Thank you i love your friendly work and the worker are so good with lo the people you be so help full with us and my family More

by mayraflores7779
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinod Anslem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danae Serna, Mario Lopez, Matthew Stewart
May 03, 2021 -

Gerald Nissan of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Sam Guzzino | General Manager

April 22, 2021

Service was fast and employees were friendly and courteous. The waiting room was comfortable and included a coffee machine and snacks with a large TV to view. I was impressed with the whole experi More

by Schillerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gerald Nissan of Naperville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Sam Guzzino | General Manager

April 19, 2021

Had my Pathfinder serviced and everything went well. Excellent customer service and had shuttle take us to nearby park while car was being worked on. More

by PathfinderDaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Gerald Nissan of Naperville responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Sam Guzzino | General Manager

April 16, 2021

Service was efficient, had me in and out in just a little over an hour. Waiting area was socially distanced and comfortable with everyone practicing safe protocols. Car was washed and clean. More

by Jerry P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Apr 21, 2021 -

Gerald Nissan of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Sam Guzzino | General Manager

April 09, 2021

The staff is always friendly and the service is done well and in a reasonable time. I like all the snacks and water in the waiting room More

by wing4wing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Gerald Nissan of Naperville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Sam Guzzino | General Manager

April 04, 2021

Very friendly. Howard is very understanding and helps you to understand the process and talks care of your needs. He takes the time to understand what you want. More

by P.wild-s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Sam Guzzino | General Manager

March 30, 2021

Great Service with this dealership. This will be my 6th Nissan purchased and enjoyed my experience here in Naperville. Great service from Shamir at Gerald Nissan More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamir Maredia
Apr 21, 2021 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Sam Guzzino | General Manager

March 24, 2021

Mark Jillich in the service department was very friendly and knowledgeable. The waiting area was clean and comfortable. Free internet access made the wait enjoyable. More

by Jeanette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jillich
Mar 29, 2021 -

Gerald Nissan of Naperville responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Sam Guzzino | General Manager

March 20, 2021

We just bought a used car from Shamir at Gerald Nissan, great service, no pressure a very pleasant experience. Highly recommend him and Gerald. Would buy from again. More

by Wes
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamir Maredia
Mar 24, 2021 -

Gerald Nissan of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Nissan of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Sam Guzzino | General Manager

March 20, 2021

Just came to Gerald’s Nissan in Naperville, to look at Nissans today, but with the help of Shamir, I walked out with a new car! 😃 Shamir Maredia is a great person to help you find the car you wan More

by Pattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamir Maredia
Mar 24, 2021 -

Gerald Nissan of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Sam Guzzino | General Manager

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