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Gerald Nissan of Naperville
Naperville, IL
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country!
Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles.
If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 874 reviews
August 14, 2021
Service is always great and quick! I’ve been pleased with the service team since I bought the car new. They even picked up and delivered my car back to me during the height of COVID. Thanks again! the service team since I bought the car new. They even picked up and delivered my car back to me during the height of COVID. Thanks again! More
by M Wickart
July 31, 2021
Easy, pleasant experience. Robert Knapper explained in detail everything that was needed and all services that were completed. The car is running great so far! detail everything that was needed and all services that were completed. The car is running great so far! More
by terrycassidy
Employees Worked With
Robert Knapper
July 30, 2021
Took car in for a test drive and diagnosis of car's poor performance and shifting slowly. Diagnosis revealed computerized module had to be reset/reprogrammed. . Car now has the best "pickup" speed it eve performance and shifting slowly. Diagnosis revealed computerized module had to be reset/reprogrammed. . Car now has the best "pickup" speed it ever has from a complete stop and so far, transmission shifting better. More
by Nancy
Employees Worked With
Robert
July 30, 2021
What is expected. Saul did a good job checking in and txting. You try to find other stuff that is marginal to do. But you know that!!! txting. You try to find other stuff that is marginal to do. But you know that!!! More
by gclkm
Employees Worked With
July 24, 2021
Heat shield rattling under car was repaired by Nissan but, after driving a day it again started making a rattling noise. I returned car for loose shield to be repaired. Noise is gone but will be return but, after driving a day it again started making a rattling noise. I returned car for loose shield to be repaired. Noise is gone but will be returning on Wednesday, July 28th for a problem with car not shifting smoothly or hesitation of shifting. My experience with the repair of heat shield went very well. Work performed in a timely manner.. More
by Nancy
Employees Worked With
July 19, 2021
The dealership is professional and courteous. They are also patient and will help you walk through each of car buying options. My salesperson, Vinod, is top notch! also patient and will help you walk through each of car buying options. My salesperson, Vinod, is top notch! More
by Yolanda V.
July 19, 2021
I looked a few vehicles one night and came back the next day to purchase, the process went quick and within a couple hours I was driving home in my new Maxima. Overall a very pleasant experience. day to purchase, the process went quick and within a couple hours I was driving home in my new Maxima. Overall a very pleasant experience. More
by jeff
