Gerald Kia of Matteson - Service Center

Amazing I love coming here for the great service! The staff is friendly and make you feel welcome. The prices are great. Definitely will be back! I love coming here for the great service! The staff is friendly and make you feel welcome. The prices are great. Definitely will be back! More

Great service! When I called for service on a small issue, I was notified of two recall items that could be taken care of at the same appointment. Gail was the sche When I called for service on a small issue, I was notified of two recall items that could be taken care of at the same appointment. Gail was the scheduler. The appointment was available sooner than expected. Gail also called to remind me the day before appointment. When I arrived, Ashley was the Service Advisor who helped me. Ashley made a point of keeping me updated on the progress of my Sorento. She was wonderful. The complimentary car wash was an unexpected bonus. Great service at Hawkinson Kia. More

Maintenance check Very professional experience with service center. Work done on time and within price estimate. I received reminders of service and of times service w Very professional experience with service center. Work done on time and within price estimate. I received reminders of service and of times service was scheduled for More

Always receive excellent service through you service departm I gave the excellent because the service meets it's obligation in servicing your vehicle and always keep you informed on what they find and if it's on I gave the excellent because the service meets it's obligation in servicing your vehicle and always keep you informed on what they find and if it's on recall. More

Servicing my Kia Excellent service, everyone I came in contact with was very friendly and professional as well.Work was completed in a timely fashion. Would definitel Excellent service, everyone I came in contact with was very friendly and professional as well.Work was completed in a timely fashion. Would definitely recommend to others. More

Excellent Service I purchased my new Kia at Hawkinson Kia several years ago and have been bringing it in for regularly for service. From pulling into the service drive I purchased my new Kia at Hawkinson Kia several years ago and have been bringing it in for regularly for service. From pulling into the service drive to leaving after my appointment is complete the staff is very professional and friendly. They explain all services performed and even return my vehicle washed and dried. The waiting area is comfortable and you can feel free to walk around the showroom and take a look around. I recommend the Hawkinson group to anyone. More

Service Great service, I felt my business was appreciated.Bill was very professional and courteous. He let me know about how long my service would take. Great service, I felt my business was appreciated.Bill was very professional and courteous. He let me know about how long my service would take. More

60k mile service Prompt service and friendly staff. Ahmed was responsive to my questions. Suggestion for survey: my comments are less than 25 words and that should be Prompt service and friendly staff. Ahmed was responsive to my questions. Suggestion for survey: my comments are less than 25 words and that should be okay. Don’t require a “minimum” length of response. More

Convenient & professional Required Software update to my new Sportage completed quickly and conveniently. Service staff handled the service visit in a very professional and eff Required Software update to my new Sportage completed quickly and conveniently. Service staff handled the service visit in a very professional and efficient manner. Will definitely be using this dealership in the future! More

Service appointment I was greeted promptly when I arrived and he went over what services I was having done and how long it would take. I was pleasantly surprised when my I was greeted promptly when I arrived and he went over what services I was having done and how long it would take. I was pleasantly surprised when my car was done early I also appreciated that it was washed as the snow and salt had it looking very dirty. More