Gerald Kia of Matteson - Service Center

Great service! As always HAWKINSON did a great job keeping me updated and comfortable as I waited for my car service to be completed. Even got an apple when I was le As always HAWKINSON did a great job keeping me updated and comfortable as I waited for my car service to be completed. Even got an apple when I was leaving😊 More

Hands down the best dealership we've ever bought from! Tim is the best. Honestly he and his crew go out of their way to make sure that we are well taken care of. Owners Bob & Jimmy always seem to be around Tim is the best. Honestly he and his crew go out of their way to make sure that we are well taken care of. Owners Bob & Jimmy always seem to be around to make sure everyone is happy as well... Great place! More

Great service Always a great experience ... clean waiting area , fast service and a car wash too ! I've bought several cars here over the years and I keep coming ba Always a great experience ... clean waiting area , fast service and a car wash too ! I've bought several cars here over the years and I keep coming back because of the dealership and service. More

Great Service and was in and out in a hour. The staff was great. I had a 11:00 appointment and the were right on time. My service rep kept me informed and I appreciated that. The staff was great. I had a 11:00 appointment and the were right on time. My service rep kept me informed and I appreciated that. More

Great Service The service advisor was very friendly and kept me informed about my vehicle and explained the details of the work. The service was done pretty fast. The service advisor was very friendly and kept me informed about my vehicle and explained the details of the work. The service was done pretty fast. More

I LOVE THIS PLACE IT'S THE BEST EVER I ONLY BRING MY CHRYSLER 300 TO HAWKINSON KIA I DON'T TRUST ANYONE ELSE UNDER THE HOOD OR FUMBLING AROUND WITH MY CAR . THE SERVICE IS GREAT AND THE I ONLY BRING MY CHRYSLER 300 TO HAWKINSON KIA I DON'T TRUST ANYONE ELSE UNDER THE HOOD OR FUMBLING AROUND WITH MY CAR . THE SERVICE IS GREAT AND THE PEOPLE THERE ARE VERY FREINDLY More

Great Service I had a recall. It was done quickly and they washed the car. The gentleman I was working with was very friendly and helpful. I would go again. I had a recall. It was done quickly and they washed the car. The gentleman I was working with was very friendly and helpful. I would go again. More

Service Is Top Notch I've purchased 3 vehicles from Hawkinson Kia over the years, and have always been pleased. There has been quite a bit of turnover since I purchased my I've purchased 3 vehicles from Hawkinson Kia over the years, and have always been pleased. There has been quite a bit of turnover since I purchased my last vehicle there in 2013, which can be expected in that industry. The one constant is the tremendous Service Department that is led by Tim Ward. Tim instills upon his team a customer service mindset that is second to none and greatly appreciated. Akeem is an example of this mindset as he is always very pleasant and customer focused. I always feel like the team in the Service Department are doing their best for me, and am comfortable knowing the charges will be fair and well explained. Keep up the great work Tim, Akeem, and team! More

Always Fantastic Your attention to detail and to your customers mean a lot. I watch as we enter the doors, we are treated as Kings and Queens. Thank you for the much n Your attention to detail and to your customers mean a lot. I watch as we enter the doors, we are treated as Kings and Queens. Thank you for the much needed appreciation More

Service repairs Very thorough and detailed about the diagnosis and charges of repairs been made to your vehicle. And thorough on the time said vehicle would be ready Very thorough and detailed about the diagnosis and charges of repairs been made to your vehicle. And thorough on the time said vehicle would be ready. More