Gerald Kia of Matteson - Service Center

More often than not, you’re seeing at your appointment time and I appreciate that when they tell me it would be about an hour then that’s what it is not much more thank you time and I appreciate that when they tell me it would be about an hour then that’s what it is not much more thank you More

Shelly is usually my advisor and she always does a great job. She’s pleasant and maintains open communication at all times. job. She’s pleasant and maintains open communication at all times. More

Shelly in the Gerald Kia Service Department is great! She is very thorough, friendly and polite. She is very thorough, friendly and polite. More

I appreciate the courtesy and work performed on my car and professionalism of staff at the dealership. and professionalism of staff at the dealership. More

Always dependable, courteous, professional and excellent service. Highly recommended! I usually work with Robert and have had great success. service. Highly recommended! I usually work with Robert and have had great success. More

I would like if somebody could explain how some of the things in my car work I have no one to show me and when I ask, they ignore me things in my car work I have no one to show me and when I ask, they ignore me More

I am questioning their integrity. ...I had brakes and rotors done twice in the last 5 years...car has less than 20k miles and they are saying I need new brakes and rotors again.. The f ...I had brakes and rotors done twice in the last 5 years...car has less than 20k miles and they are saying I need new brakes and rotors again.. The first time in 2020 yes the car rusted in 2023 raised an eyebrow but had them done but now in 2025 less than 2 years...they full of xxxx More

Service on vehicle was incomplete, spent a lot of money just for the service to not be completed efficiently just for the service to not be completed efficiently More

They did a great job very fast an the staff is very nice,,i love lia nice,,i love lia More