Gerald Kia of Matteson

Everyone at the dealership was very welcoming patient and understanding throughout the whole process, not only where they concern for my emotional state but also that I was making a right decision for myself understanding throughout the whole process, not only where they concern for my emotional state but also that I was making a right decision for myself and my family. I enjoy doing business with you guys. Thank you so much. More

Pete is super professional. Very knowledgeable. Pete is aware of my work schedule and is always accommodating. Very knowledgeable. Pete is aware of my work schedule and is always accommodating. More

Peter has Superior customer service. Very knowledgeable, is concerned and answers my questions completely. Caring. Very knowledgeable, is concerned and answers my questions completely. Caring. More

Easy check in for service appointment. It is nice that they provide free coffee and bottle water while you wait for your vehicle to be serviced. I suggest to add something for people who b It is nice that they provide free coffee and bottle water while you wait for your vehicle to be serviced. I suggest to add something for people who bring their kids during service appointment. Something like coloring book or puzzle would be good. Also, wish you still mail out discount coupons for services. I haven't received them lately. More

The services was great per usual. Quick and fast. I will continue to come to this location for service Quick and fast. I will continue to come to this location for service More

The Service manager named Chris chastised an employee in front of me. It made me feel uncomfortable. That action by a manager in front of a customer was very unprofessional. It left a bad impression . front of me. It made me feel uncomfortable. That action by a manager in front of a customer was very unprofessional. It left a bad impression . More

Service Advisor Shelly and Service Technician Johnny stayed an hour past their schedule to accommodate me with a flat tire issue. I ended up buying 4 new tires! stayed an hour past their schedule to accommodate me with a flat tire issue. I ended up buying 4 new tires! More

Chris from customer service was really helpful better then most. Chris is the one to go too. then most. Chris is the one to go too. More

Great Service really appreciate the service technicians and Shelly for always helping me thank tou and Shelly for always helping me thank tou More

This dealership stands by every cars they sell. We had a slight issue with a purchase 45 days ago and this dealership went above and beyond to make things right. We had a slight issue with a purchase 45 days ago and this dealership went above and beyond to make things right. More