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Gerald Kia of Matteson

Matteson, IL

2.0
136 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 136 reviews

April 28, 2021

My experience was great!! Frank was my sales rep an comes highly recommended!! I would refer everyone to that dealership!! They work fast an they worked together!! More

by Leah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron in financing was great as well!!, DAS Reputation Management
Apr 28, 2021 -

Gerald Kia of Matteson responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hawkinson KIA Team

April 17, 2021

Drove an hour for them to tell me that cars.com had listed their Kia carnival for the wrong price. Didn't matter anyway, they had a sticker adding 7,995.00 to each Carnival for things like "wheel locks More

by Ronsheline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Apr 19, 2021 -

Gerald Kia of Matteson responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Hawkinson KIA Team

Apr 22, 2021 -

Ronsheline responded

I sent a few emails reaching out like you asked me to, but Noone ever responded. You did your part to save face, but had no intention of actually making it right.

April 16, 2021

Worst Kia dealer I've ever stepped foot in. They lost my key, failed to own their mistakes and I have yet to talk to a manager. More

by H
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Apr 23, 2021 -

Gerald Kia of Matteson responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 14, 2021

Prompt service, everything explained, and just all around great staff. Each time I have brought my car in for service, I have always been impressed by the people who work there! More

by vzaper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Apr 14, 2021 -

Gerald Kia of Matteson responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Hawkinson KIA Team

April 14, 2021

Let me start this by saying I live in Matteson and I would love to buy in Matteson. However, Hawkinson makes this impossible. In 2018 I was shopping for a Stinger GT2 and I went there first and of cours More

by mobihome
Customer Service
Price
Recommend Dealer
No
Employees Worked With
not sure
Apr 16, 2021 -

Gerald Kia of Matteson responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Hawkinson KIA Team

March 24, 2021

I located a car from this dealership online and requested a test drive online. I received email after email, asking to approve financing, which I did. Confirming the appointment to come and test drive the ca More

by Christina H
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Mar 25, 2021 -

Gerald Kia of Matteson responded

Hello Christina, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact a member of the sales department to get in touch so we can work towards an understanding. Thank you. Sincerely, The Hawkinson KIA Team

March 22, 2021

Tom Hogan was very responsive to all of my questions, from my initial phone call right up to taking delivery of the vehicle. This made for a great experience. Would highly recommend! I purchased a 2021 K More

by wkssum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hogan
Mar 22, 2021 -

Gerald Kia of Matteson responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hawkinson KIA Team

September 01, 2020

Purchase used Sedona , got a good price . Their service department is very good and communicates well. Shows you the issues. I have another Kia from Workd Kia in Joliet , I would stay away from them. More

by Emerguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Salaita
June 05, 2020

Will charge you .20 per mile over your mileage. Will talk you into leasing for a rebate even when they know you will be screwed. And engine went dead on my hybrid after 80k. If your engine goes bad, which ma More

by Anonymously
Recommend Dealer
No
Employees Worked With
No comment
June 09, 2019

Bad experience Tried ripping me off and making me pay $19000 for a $6500 dollar car, I had to negotiate 4 times to get a decent price at $12500 I then talked to the More

by miguelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shamir turner
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