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Gerald Kia of Matteson

Matteson, IL

4.1
255 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 254 reviews

February 28, 2025

He was courteous, cooperative, explained what he was going to do. I had a ride home and someone came to pick me up afterwards. It was excellent. More

by JUANAMAE
Recommend Dealer
Yes
Employees Worked With
Robert Garner
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team at Gerald Kia of Matteson. It's great to know that our courteous service and transportation options met your needs. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 28, 2025

always a welcoming atmosphere. Very informative,. Shelley is always amazing! I honestly will not go to another Kia location. More

by CHAVERS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind words! We are thrilled to hear that you enjoyed your experience at Gerald Kia of Matteson and found our atmosphere welcoming. It's wonderful to know that Shelley made such a positive impact on your visit. We look forward to seeing you again and appreciate your loyalty to our dealership! Sincerely, The Team at Gerald Kia of Matteson

February 28, 2025

Great customer service My experience at Kia has always been for the most part very pleasant and hassle free .. no complaints at all great customer service! More

by TRINAP05
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We are thrilled to hear that your experiences at Gerald Kia of Matteson have been pleasant and hassle-free. Our team takes pride in providing excellent customer service, and it's great to know that it shows. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 27, 2025

The staff at Gerald Kia is always great. I am there very regularly. I always get satisfaction and feel welcome. More

by DEONDRE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Casino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Onteral Woodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our team at Gerald Kia of Matteson. It's great to hear that you consistently feel welcome and satisfied during your visits. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 27, 2025

I am incredibly grateful to this professional team! A few days ago, I purchased a Kia Sportage from this dealership, and I couldn't be happier with my experience. Our manager was Ross – a true pr More

by vmoraru86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Ross
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Gerald Kia of Matteson, especially with Ross. We pride ourselves on having a dedicated and knowledgeable team to assist our customers. Enjoy your new Kia Sportage, and we look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson

February 27, 2025

was a pleasant experience they treat customers right overall the sales guy there super knowledgeable. More

by basketballbobbydixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Casino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Onteral Woodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience at Gerald Kia of Matteson and that our sales team provided you with knowledgeable service. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 27, 2025

Customer service was excellent treated me with the upmost courtesy all the respect that a customer wish for and would like and very helpful More

by DILLARDCHARISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the person in service the lady with the shoe on her foot extra shoe boot
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced excellent customer service at Gerald Kia of Matteson. Our team strives to treat every customer with courtesy and respect, and it's great to know we met your expectations. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 27, 2025

If I could give 0 stars overall, I would. We have purchased 13 cars for our household over the years and this was the absolute worst experience we've ever had. Lack of communication and dece More

by pahlassa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shamir Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Reilly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristain Malone
Feb 27, 2025 -

Gerald Kia of Matteson responded

Pahlassa - I am sorry to hear that your experience was so bad.... Please reach out to me directly so I can hear exactly what went wrong and how we need to improve in the future to avoid potential communication breakdowns like this. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 26, 2025

Great work! !! very helpful and very patient with our insurance claim. kept us informed during all repairs More

by TONY.DIAZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Feb 26, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your wonderful feedback, Tony! We're thrilled to hear that you had a positive experience with us at Gerald Kia of Matteson. Our team strives to provide excellent support, especially during important processes like insurance claims. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 26, 2025

Excellent service, our car ready sooner than Promised, very happy customer. Would definitely come back again. More

by GREGANDPEG1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete was wonderful
Feb 26, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your kind words! We're thrilled to hear that you received excellent service and that your car was ready sooner than promised. We truly appreciate your feedback and look forward to welcoming you back to Gerald Kia of Matteson in the future. Safe travels! Sincerely, The Team at Gerald Kia of Matteson

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