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Gerald Kia of Matteson

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.2
294 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 294 reviews

March 23, 2025

Friendly and attentive service. Competent work. Comfortable waiting room. Prices were a little high. Cheaper at Jiffy Lube. More

by doli20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 24, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback! We're glad to hear you enjoyed our friendly service and comfortable waiting room at Gerald Kia of Matteson. We appreciate your comments about our pricing and are committed to providing quality service that reflects the value of your vehicle. We hope to see you again soon and appreciate your support! Sincerely, The Team at Gerald Kia of Matteson

March 23, 2025

Communicative. This dealership gets the job done in a timely manner. Thanks to Gerald Kia. More

by AUTUMNBUTLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Kenney
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Mar 24, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We truly appreciate your kind words about Gerald Kia of Matteson and are glad to hear that you found our team communicative and efficient. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

March 23, 2025

Shelly was awesome as always! However, every time I get my oil changed, I always have to go somewhere to reset the oil light More

by galenagray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly
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Mar 24, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback! We're glad to hear that Shelly provided you with awesome service at Gerald Kia of Matteson. We understand your concern about the oil light reset procedure, and we appreciate you bringing this to our attention. Please feel free to reach out to us next time you're in, and we’ll make sure to address this for you. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson

March 22, 2025

Poorly scheduled poor customer services. After over 10 years will no longer services my car there. More

by MATRICK02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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Mar 22, 2025 -

Gerald Kia of Matteson responded

Matrick02 - I am sorry to hear that we dropped the ball while servicing your vehicle. Can you reach out to me directly with the details of your experience so I can rectify the situation and make you a satisfied customer again? Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

March 22, 2025

I tried getting a recall done, and it was a disaster. Still not complete. I will be going to another Kia dealer. More

by chris.blomquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Mar 22, 2025 -

Gerald Kia of Matteson responded

Chris - I am sorry to hear that we dropped the ball while servicing your vehicle. Can you reach out to me directly with the details of your experience so I can rectify the situation and make you a satisfied customer again? Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

March 22, 2025

Excellent, professional service. Gerald Kia understands schedules and are very timely! I don’t live near the dearlership, so I certainly appreciate them respecting my valuable time. More

by BDOWNBDASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel O'Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with us at Gerald Kia of Matteson. We strive to provide timely service that respects our customers' busy schedules, and we're glad that it made a difference for you. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

March 22, 2025

Customer Service Representative was excellent. She kept me informed and saved me money on the work done on my car. More

by JHENDERSON174
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
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Mar 24, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your positive feedback! We're thrilled to hear that our Customer Service Representative provided excellent service and kept you informed while saving you money on your vehicle. At Gerald Kia of Matteson, we strive to ensure our customers have the best experience possible. We appreciate you sharing your experience and look forward to assisting you again! Sincerely, The Team at Gerald Kia of Matteson

March 22, 2025

No nonsense dealership. Got a good deal, dealership worked to come up with a fair deal for both parties. One of the best dealership experiences I’ve had thus far. More

by jjohnson0341
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that you had one of the best dealership experiences at Gerald Kia of Matteson. Our team strives to create a fair and transparent process for all our customers. We appreciate your feedback and hope to see you again for your future automotive needs! Sincerely, The Team at Gerald Kia of Matteson

March 22, 2025

Very Professional environment the process was efficient. Was greeted and Welcomed since the begging of process and even throughout sale they were very courteous to me and my Family. More

by R.kevi55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Casino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We at Gerald Kia of Matteson truly appreciate your kind words about our professional environment and courteous service. It’s great to hear that you and your family felt welcomed throughout the process. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

March 22, 2025

Good people 👍 Good people 👍 Good people very helpful and very polite awesome sales rep will buy here again!¡!! More

by victormilo2905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Gerald Kia of Matteson. It’s always our goal to be helpful and polite, and we appreciate your kind words about our sales representatives. We look forward to seeing you again for your next vehicle purchase! Sincerely, The Team at Gerald Kia of Matteson

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