Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gerald Kia of Matteson
Matteson, IL
520 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.
As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 AM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 520 reviews
July 31, 2025
This dealership is the worst I have ever experienced in my entire life. The service manager (Petty) is highly disrespectful and lies/manipulate by making a fake promise and issue false diagnostic on my car my entire life. The service manager (Petty) is highly disrespectful and lies/manipulate by making a fake promise and issue false diagnostic on my car. On multiple occasions, my car has been miss diagnosed and still made me pay significant amount of money even after misdiagnosed my car. The only honest person at this location is Ms. Shelly Kennedy who is always attentive and supportive of clients. My bad experience with this location has inspired me to never want to use Kia products again and to write a detailed formative letter to the director of this company with all my evidence/proof. Thanks. More
by Dr. Yusuf
Verified CustomerEmployees Worked With
Shelly Kennedy (5 stars)
July 29, 2025
The service department wa great and easy to get too. The service techs were nice. The service techs were nice. More
by CCBROWN24
July 29, 2025
Highly satisfied with prompt service provided. Courteous customer service. Excellent customer waiting area along with free beverages provided. Courteous customer service. Excellent customer waiting area along with free beverages provided. More
by SAS
Employees Worked With
July 29, 2025
Perfect customer service , Shelly gave me all of the information i asked for. Would recommend to any one of my family members. information i asked for. Would recommend to any one of my family members. More
by shaunbc7
July 29, 2025
Friendly fast courteous personal always willing to go the extra mile explains the services that you have requested and asks if any other services are required extra mile explains the services that you have requested and asks if any other services are required More
by avanjackson
Employees Worked With
Chris shelly
July 29, 2025
l remain unsatisfied on the answer l received regarding the package l purchased for oil changes and tire rotation. l was not given an agreement and the dealership has not provided the documentation that th the package l purchased for oil changes and tire rotation. l was not given an agreement and the dealership has not provided the documentation that the rotation was no longer included in the offer when l traded the old vehicle in. It’s basically take their word for it and pay for the rotation eventough it was my understanding that it was part of the package. More
by JACQUELYNBALDWIN
Employees Worked With
Christopher in service
