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Gerald Kia of Matteson

Matteson, IL

4.3
480 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 480 reviews

July 09, 2025

Gerald Kia of Matteson was exactly what we were looking for. Site was clean and workers were all very informative and never pushy! More

by ISABELLASCAT17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Smith
July 09, 2025

Juan and the others were very nice and professional. They gave us the help we needed to find a good vehicle. More

by eltekon2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Orlando was great to work with. He was very patient with us. It took several days to decide on the car. More

by Monica_ensminger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bucey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Gerald Kia of Matteson responded

Thank you, Monica! We greatly appreciate your positive feedback about your experience with Orlando at Gerald Kia of Matteson. We're glad to hear that he was patient and helpful during your decision-making process. We hope you love your new car, and we look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

July 06, 2025

We had a question regarding gap insurance. No one would call us back after leaving several messages. Finally when we reached some one. They told us we are Gerald Kia not hawk Kia.. we did get More

by LGARCIA000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Does not apply
Jul 08, 2025 -

Gerald Kia of Matteson responded

Thank you for the feedback and the time it took. We never want a client not happy and apologize 100%. Glad to see our finance department was able to get your questions answered and please let us know if you need anything now or down the road… Christopher Brischetto Service Director

July 06, 2025

Terrible customer service, sent me away with a rhick packet of instructions to dix issue myself? Reviewed and there was no way I could do it myself! Ridiculous. Car is practically brand new and less th More

by carol.mandernach
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
July 05, 2025

Waiting 2 and half hour for just oil change Other dealerships takes 30 minutes Thanks More

by faizullah.qayumi
Recommend Dealer
No
Jul 07, 2025 -

Gerald Kia of Matteson responded

Sorry for the long wait times and thank you for your feedback. Please reach out to me at your earliest convenience. Justin O'Brien Gerald Kia of Matteson Service Manager 815-953-8083 jobrien@geraldauto.com

July 05, 2025

Shelly exceeded my expectations with respect to the two service recalls as well as providing a complimentary new part for my trunk even though my mileage is over 38,000 miles. I expected some professional More

by LAURAWOELFEL2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Jul 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your fantastic review, Laura! We're thrilled to hear that you had such a positive experience with the service recalls and the complimentary new part for your trunk. At Gerald Kia of Matteson, we always strive to exceed our customers' expectations, and it’s great to know that we've done just that for you. We look forward to seeing you on July 8th for the installation! If you have any other questions or need assistance, feel free to reach out. Sincerely, The Team at Gerald Kia of Matteson

July 05, 2025

Went for a recall. Fixed in an hour. Making the appointment was easy. Will go there again More

by FASCHREINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 06, 2025 -

Gerald Kia of Matteson responded

Thank you for sharing your experience! We're glad to hear that your recall was addressed promptly and that scheduling an appointment was easy for you. We appreciate your trust in Gerald Kia of Matteson and look forward to seeing you again for your future automotive needs! Sincerely, The Team at Gerald Kia of Matteson

July 05, 2025

Had my car for almost 2 weeks. Said i couldn't start it and would cost $500+ to diagnose it. I had it towed home and within 5 min my guy told me the battery was dead. Charged it ov More

by fzwhittler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
July 05, 2025

Service was slower than usual But once it got finished l was pleased.as well More

by BILLIED1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Gerald Kia of Matteson responded

Thanks for the feedback and the time it took. We never want a client not happy and apologize for the wait time. We want to do a great job for our clients and not over do it nor under do it. Please feel free to reach out to me at your earliest convenience. Justin O'Brien Gerald Kia of Matteson Service Manager 815-953-8083 jobrien@geraldauto.com

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