
Gerald Kia of Matteson
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 AM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 480 reviews
Juan and the others were very nice and professional. They gave us the help we needed to find a good vehicle. They gave us the help we needed to find a good vehicle. More
Orlando was great to work with. He was very patient with us. It took several days to decide on the car. He was very patient with us. It took several days to decide on the car. More
We had a question regarding gap insurance. No one would call us back after leaving several messages. Finally when we reached some one. They told us we are Gerald Kia not hawk Kia.. we did get No one would call us back after leaving several messages. Finally when we reached some one. They told us we are Gerald Kia not hawk Kia.. we did get to the finance department who gave us the number we needed. More
Terrible customer service, sent me away with a rhick packet of instructions to dix issue myself? Reviewed and there was no way I could do it myself! Ridiculous. Car is practically brand new and less th packet of instructions to dix issue myself? Reviewed and there was no way I could do it myself! Ridiculous. Car is practically brand new and less than 13000 miles on it, paid in cash over $67000 and this was the service I got. Will never buy another vehicle from them ever! More
Shelly exceeded my expectations with respect to the two service recalls as well as providing a complimentary new part for my trunk even though my mileage is over 38,000 miles. I expected some professional service recalls as well as providing a complimentary new part for my trunk even though my mileage is over 38,000 miles. I expected some professional superglue on the one side but a new part will be installed on 7/8. More
Had my car for almost 2 weeks. Said i couldn't start it and would cost $500+ to diagnose it. I had it towed home and within 5 min my guy told me the battery was dead. Charged it ov Said i couldn't start it and would cost $500+ to diagnose it. I had it towed home and within 5 min my guy told me the battery was dead. Charged it overnight and it started. I still have to get it fixed but it won't be done by you. More
Service was slower than usual But once it got finished l was pleased.as well l was pleased.as well More