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Gerald Jones Honda

Martinez, GA

4.3
376 Reviews

4022 Washington Rd

Martinez, GA

30907

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Showing 376 reviews

February 07, 2021

They personalized my service. They took care of me and my vehicle. I appreciate the care extended to me. They care about delivering excellent service. More

by FidJoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Braggs
Feb 10, 2021 -

Gerald Jones Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The Gerald Jones Honda Team (706) 228-7000

February 03, 2021

Absolutely loved getting my oil changed there! They have the most covid protocols in place that you feel absolutely safe waiting on your vehicle. Plus I was in and out in an hour More

by sweetmissy2282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny, Virginia Atkins
Feb 08, 2021 -

Gerald Jones Honda responded

Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. The Gerald Jones Honda Team (706) 228-7000

January 22, 2021

I was very pleased with my experience at Gerald Jones Honda on 1/19/21. Mr. Elam went out of his way to explain everything to me. More

by bobgolf4015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Elam,
Jan 27, 2021 -

Gerald Jones Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Gerald Jones Honda Team (706) 228-7000

January 21, 2021

Fast and prompt service. The service representative was nice and friendly. Likewise, whenever I bring my car for service here, my prior sales rep, Mr. Donald Ivey always stops by the customer lobby just to More

by YOLO 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Ivey, Sales, Virginia Atkins
Jan 26, 2021 -

Gerald Jones Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Gerald Jones Honda Team (706) 228-7000

December 29, 2020

Great and prompt service!! Very friendly and helpful staff!!! I will definitely be coming back for future service work! Definitely would recommend Gerald Jones to others!! More

by crisrogers69
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 04, 2021 -

Gerald Jones Honda responded

We appreciate the kind words. We look forward to seeing you again in the future! The Gerald Jones Honda Team (706) 228-7000

December 22, 2020

David Kitchens at Honda in Evans is a pleasure to work with! He gives Top of the Line Service in the Service Dept!👍 I always enjoy talking with him! More

by laura.oneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kitchens (service dept.))
Dec 28, 2020 -

Gerald Jones Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Gerald Jones Honda Team (706) 228-7000

December 15, 2020

Fast, efficient, and friendly. As usual a job well done. Also, appreciated a set of tires replacement quote. Always look forward to getting maintenance done there. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia Atkins
Dec 17, 2020 -

Gerald Jones Honda responded

Andrew, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. The Gerald Jones Honda Team (706) 228-7000

December 06, 2020

Service and recall repairs were made to my satisfaction. Vehicle was in the shop for two days. Will have to go back for one recall repair due to lack of parts. Setting up service on-line and communications More

by Paul R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Burgess
Dec 09, 2020 -

Gerald Jones Honda responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Gerald Jones Honda Team (706) 228-7000

December 02, 2020

I am always happy with the service that I get. Open communication, thorough, and does not take forever. The people are always extremely polite and helpful. More

by MP
Recommend Dealer
Yes
Employees Worked With
David Kitchens , Virginia Atkins
Dec 07, 2020 -

Gerald Jones Honda responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! The Gerald Jones Honda Team (706) 228-7000

November 19, 2020

Professional and Fast Service. The service is always quick and detailed from the time you arrive. They take the time to make sure you're updated while you're waiting. l . More

by kay46may
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia Atkins
Nov 24, 2020 -

Gerald Jones Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Gerald Jones Honda Team (706) 228-7000

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