Gerald Jones Honda

The entire staff is so easy to work with. Lou was awesome to deal with in the Sales department, Katie stayed on top of my service and Robert was great to work with also. to deal with in the Sales department, Katie stayed on top of my service and Robert was great to work with also. More

I love the constant communication between me And the service advisor while my car was in their care. It was even via text so I didn’t have to spend time on the phone with them. service advisor while my car was in their care. It was even via text so I didn’t have to spend time on the phone with them. More

They were fast and I was in there and out for my oil change in under 30 minutes. change in under 30 minutes. More

Awesome customer service. The time was only 1 and a half hours. The atmosphere was nice and everyone was friendly. My car washed and very clean. hours. The atmosphere was nice and everyone was friendly. My car washed and very clean. More

Mr. William Walker was a joy to work with. He worked closely with my mother and I and we both wound up buying our vehicles on the same day! I was able to get more for my trade-in than anticipated and dr closely with my mother and I and we both wound up buying our vehicles on the same day! I was able to get more for my trade-in than anticipated and drove off the lot quite pleased. Less than a week later and I ran into some trouble with my newly purchased car. Now, I want to make clear it was a user error and not anything at all wrong with the car itself. The reason I bring it up is that Mr. William found out and came out to my home personally to give the car a jump and escorted me to the dealership himself to ensure I was taken care of. Now THAT is excellent service and I know that the next time I buy a car it'll be through him. More

I have been looking for a Honda CR-V in Metro Atlanta, where I live. My wife said, since we were going to be in Augusta we should look there too. I can't be more glad that we did. Gerald Jones Honda had e where I live. My wife said, since we were going to be in Augusta we should look there too. I can't be more glad that we did. Gerald Jones Honda had exactly what we were looking for and the team there provided great pricing and great service to get us on the road with big smiles on our faces. Shout out to Christine, Jeff, Mark, and Tony. I was able to handle most of the process long distance by e-mail and text. When we arrived they were ready with the car that we wanted at the numbers we'd agreed upon. We usually avoid car dealerships as much as possible, but we both agreed this was a great experience and worth the drive. Good job team. Many Thanks More

My service advisor Dontiece Yancy is the best, he always go above and beyond my expectations. He helpfully answer all my questions and put me a ease with clear and precise answers. Outstanding young man!!! go above and beyond my expectations. He helpfully answer all my questions and put me a ease with clear and precise answers. Outstanding young man!!! More

This was my first time doing business with Gerald Jones Honda and it was the best car buying experience my wife and I have ever had...our salesman Brandon was very professional and so knowledgeable and so Honda and it was the best car buying experience my wife and I have ever had...our salesman Brandon was very professional and so knowledgeable and so friendly and helpful. Robert and Michael on the finance side were so polite and they all went the extra mile to ensure our satisfaction...my wife because of previous experience with other dealers was not a fan of car dealers and wouldn’t go inside one but Gerald Jones Honda has changed her mind...it was a pleasure doing business with them they are amazing would recommend them to anyone in the market for a new or uses vehicle...Thank you Gerald Jones Honda and Brandon, Robert and Michael for your professional, low pressure friendly help...I will send anyone I can your way... More

The service advisor, Paul, was efficient and very helpful. Everything was done promptly. The waiting areas were nice, clean and comfortable. Making the appointment was very simple. helpful. Everything was done promptly. The waiting areas were nice, clean and comfortable. Making the appointment was very simple. More

Alicia Bragg is awesome, delivering service on time as promised, with great sensitivity to customer needs. Whatever y’all are paying her to make a good first impression is not enough. She deserves a rai promised, with great sensitivity to customer needs. Whatever y’all are paying her to make a good first impression is not enough. She deserves a raise! More