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Gerald Jones Honda

Martinez, GA

4.3
376 Reviews

4022 Washington Rd

Martinez, GA

30907

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Showing 376 reviews

March 06, 2018

Recall repair was excellent Excellent service for a recall/repair for my Outback passenger airbag. Convenient appointment, (I was able to chooses the time), ready when promised. More

by Mister Ed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Roberts
Mar 07, 2018 -

Gerald Jones Honda responded

It’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Gerald Jones Honda Team (706) 228-7000

February 23, 2018

Go see William Walker if you're looking at Hondas My experience at Gerald Jones Honda was 10/10! William Walker is the most knowledgable, trustworthy, and friendly salesperson I've ever met. After pur More

by greyxw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Walker
Feb 28, 2018 -

Gerald Jones Honda responded

Congratulations on your purchase! Thank you so much for sharing your experience with our dealership and especially with William! We will be pass this along to him! We know it will make his day! Thank you again for your kind words! All the best, The Gerald Jones Honda Team (706) 228-7000

February 11, 2018

If your are interested in getting a car they will work with William walker is your guy to go to. He was very helpful, patient, and really cares about what you want not about getting the same. William walker wor More

by Bennika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William walker
Feb 11, 2018 -

Gerald Jones Honda responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that William was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, The Gerald Jones Honda Team (706) 228-7000

February 08, 2018

New car Excellent service as always, this is the 7th time purchasing a new Honda from this delarship. Richard Byrd is great. Go see him if you want a new car. More

by Pangie1892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Byrd, Virginia Atkins
Feb 08, 2018 -

Gerald Jones Honda responded

It was a pleasure to read about your seventh car-buying experience at Gerald Jones Honda. Congratulations on your Honda! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Richard provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! All the best, The Gerald Jones Honda Team (706) 228-7000

February 07, 2018

Don’t buy from them! I do not recommend buying a used vehicle from Gerald Jones Honda. First off, when I first inspected the vehicle I heard a hissing noise coming from th More

by Preston Thielen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen baer
Feb 16, 2018 -

Gerald Jones Honda responded

We appreciate you reaching out to us with your concerns. They are taken seriously as the feedback of our customers is valuable and important to us and it is one of the primary reasons we have ever evolving standards at Gerald Jones Honda to ensure customer satisfaction. We’re very sorry to hear about the situation you’re experiencing and this is a one of the situations we try to help our customers avoid by designing a warranty program that goes well beyond most factory warranties, especially for pre-owned vehicles with high mileage as was with the case with this vehicle. From our understanding, we had discussed this with you, in person, before you had bought the vehicle and from those discussions, were told you would not need this warranty. We fully believe in having a pressure-free, but informative, dialogue with our customers so we can help them make the best decision for themselves, and it was during this dialogue, that you declined this warranty as well as other cost effective options that would help in the event a situation such as this occurred. Because of this, we are unable to cover the cost of any service this vehicle requires. Again, we’re sorry to hear about what has occurred as our customers and their satisfaction is of the utmost importance. We hope this offers some clarification. Sincerely, The Gerald Jones Honda Team

January 26, 2018

Profession Allen Baer is very Profession easy to talk to answer my questioner ask in a way we understood Very friendly Made us feel right at home He talked to More

by Willie J Jackson Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Baer, Virginia Atkins
Jan 29, 2018 -

Gerald Jones Honda responded

Willie, thanks for this marvelous review and congratulations on your new car! We are so pleased that Allen was able to provide you with such exceptional service. Enjoy your new car! Best regards, The Gerald Jones Honda Team (706) 228-7000

January 23, 2018

The salesman Lou was great, I would recommend him to any one Lou Williams is great, I would recommend him to anyone. He was extremely helpful, a,d treated us like family.knowing my wife was from the Philippines, More

by Ross1w34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou williams
Jan 24, 2018 -

Gerald Jones Honda responded

Thank you for taking the time to write about your experience with us, Ross! At Gerald Jones Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Lou was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best regards, The Gerald Jones Honda Team (706) 228-7000

January 04, 2018

Buying from Honda Excellent service as per usual, this is our second time purchasing a new Honda Odyssey from this dealership. Excellent product quality and service. Th More

by Cm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Byrd, Virginia Atkins
Jan 04, 2018 -

Gerald Jones Honda responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, The Gerald Jones Honda Team (706) 228-7000

January 03, 2018

Friendly top notch service I brought my car in for a service call (oil change, tired rotation, etc), after making an appointment that morning. When I arrived, the crew happily More

by Random Citizen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia Atkins
Jan 04, 2018 -

Gerald Jones Honda responded

Thank you for taking the time to write this great review. It's wonderful to hear that our staff at Gerald Jones Honda was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Regards, The Gerald Jones Honda Team (706) 228-7000

December 29, 2017

Awesome .. Awesome , courteous, and very attentive employees from sales, to finance,to service. The dealership is very clean, the service department, and car was More

by Mike Tuten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Ivey. , Virginia Atkins
Dec 29, 2017 -

Gerald Jones Honda responded

Mike, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, The Gerald Jones Honda Team (706) 228-7000

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