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Gerald Jones Ford

Augusta, GA

4.6
778 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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778 Reviews of Gerald Jones Ford

October 08, 2013

I saw the truck that I purchased on a Sunday afternoon, the dealership was closed. I thought about the truck for a few days and then one of my friends told me he had purchased a truck just like the one I More

by cfsander1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 08, 2013

Mike was courteous and friendly. When I told him why I was there, he immediately got to it. I would highly recommend Bobby Jones Ford and Mike. More

by eard123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doyle
October 07, 2013

I had been to three other dealerships that afternoon and having a VERY poor experience at each, but that changed at your place. Mr. Shelnut was fantastic! He was totally genuine and made my wife and I feel More

by bwalker39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are very happy to hear that JR was able to exceed your expectations and improve your car buying experience after visiting a few other dealerships. We are glad that JR was able to answer all of your questions and help find the vehicle that is perfect for you. We appreciate your recommendation and we look forward to continuing to serve you in the future.

October 07, 2013

I have given the the rating because Mr. Martin Taylor has provided such excellent customer service!!!! He took the time to answer my questions and explain the process in great detail. I am recommending all More

by georgiagraduate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
October 07, 2013

I've had the opportunity to purchase a few vehicles from John Bowers.. He makes the entire experience very pleasurable. From the very beginning his warm friendly handshake and good-natured Charm wins y More

by Pastorcesar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Oct 07, 2013 -

Gerald Jones Ford responded

Pastor Cesar, thank you for sharing you recent experience with Bobby Jones Ford Lincoln! We are very happy to hear that John continues to provide you with excellent experiences every time you visit him. We are glad to hear that you were able to get excellent value on you new vehicle. We appreciate your recommendation of John and we look forward to continuing to serve you in the future.

October 07, 2013

I would just like to recommend John Bowers as your man to see if you want to buy a car. An honest God fearing man who will treat you right. He will go to great lengths to make you satisfied with your purchas More

by cptslick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
October 07, 2013

Bobby and everyone I came in contact with made me feel right at home. I was spoiled because our family had a dealership we had dealt with for over 50 years, when they sold out and when I moved, I was skep More

by dmdunn1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Oct 08, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your recent visit to Bobby Jones Ford Lincoln! We are happy to hear that Bobby was able to provide you with an excellent car buying experience even though you were skeptical to trying out a new dealership. We appreciate your kind words about Bobby and the entire Bobby Jones staff and we look forward to continuing to serve you in the future.

October 07, 2013

It was a Nice to have my questions answered and I am enjoying my car. He was very helpful in showing me how everything works and smiling through it all. Thanks More

by tinac2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2013 -

Gerald Jones Ford responded

Thank you for your great review. Customers like you keep me in business. It was my pleasure to assist you.

October 07, 2013

If You are looking to buy a car Martin is the perfect person to help you, he is careering and super helpful. I had been to the Bobby Jones dealer ship just looking because I wanted to change my car, aft More

by z.vega.0731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Oct 08, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are very happy to hear that Martin was able to go above and beyond what was expected of him and provide you with an excellent car buying experience during a stressful time. We are glad that you were eventually able to find the perfect vehicle for you at a price that worked with your budget. We appreciate your very kind words and recommendation of Martin and please let us know if there is anything we can assist you with in the future.

October 07, 2013

Shannon saxon is one of the best service employes they have,she takes excellent care of my car,i can call her any time and she will help me,also she is the friendliest person out there. More

by akp527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 08, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your recent service experience at Bobby Jones Ford Lincoln! We are glad to hear that Shannon continually provides you with excellent service experiences every time you visit us. We appreciate your kind words about Shannon and we look forward to continuing to serve you in the future.

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