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Gerald Jones Ford

Augusta, GA

4.5
777 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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777 Reviews of Gerald Jones Ford

October 27, 2014

John Bowers is great! I purchased a used 2006 Honda Element from Bobby Jones Ford. The sales process was great - John Bowers was friendly, responsive, and even delivered t More

by dotyjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Bridget, John Bowers
Oct 28, 2014 -

Gerald Jones Ford responded

We're glad to hear that our team could improve your idea of a car buying experience and helped you to enjoy it! It's great that we could get you into the vehicle that fit what you were looking for and that we could make it a smooth transition over the phone and email. Thank you for working with us and for purchasing from Bobby Jones. Your recommendation is appreciated as well as your compliment on John and we hope you enjoy your new Element. Please let us know of any future needs you may have!

Nov 12, 2014 -

Gerald Jones Ford responded

We’re sorry to hear that your previously positive buying experience has not remained consistent into the follow up. We apologize for the delay and any inconvenience caused and would like to speak with you. Please contact Donna Golden at 706.738.8000 so we can discuss this further and see what can be done to make this up to you.

October 15, 2014

EXCELLENT SERVICE AS ALWAYS I WANTED TO SAY THANK YOU TO SHANNON AND PETE FOR THE EXCELLENT CUSTOMER SERVICE THEY PROVIDE YESTERDAY. PETE IS THE BEST WHEN IT COMES TO FIXING MY More

by kwaj64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PETE DARLING, Shannon Saxon
Oct 16, 2014 -

Gerald Jones Ford responded

You're welcome! Thank you for writing such kind feedback about Pete and Shannon. We are proud to hear about the experience they provided you with and that they took good care of your vehicle while it was in. We're lucky to have such a great team and your compliments are appreciated. We look forward to seeing you next time you're in!

October 14, 2014

2015 Fusion Titanium The best buying experience ever from a veteran car buyer, this makes my 5th car purchased from Bobby Jones Ford. The best part of doing business in w More

by thomas.michleski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Oct 16, 2014 -

Gerald Jones Ford responded

We truly appreciate your continued business, Thomas! Thank you for always coming to Bobby Jones and trusting us to take great care of you and for taking the time to share your review. It makes us proud to hear that we are your go to dealership and we hope to never let you down. See you next time!

October 12, 2014

Great Way To Buy A Car As always working with Terry Benstead is the Best Way to Buy a Car. Terry has always made a potentially difficult experience a Great Experience. Than More

by Pamsmemos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Benstead
Oct 13, 2014 -

Gerald Jones Ford responded

Thank you for writing this kind review about Terry and your experiences here! We're glad to have Terry on the team and look forward to working with you again soon!

October 11, 2014

Awesome customer service! I would like to thank Martin Taylor for his hard work and dedication. He did not pressure us and he is the Best salesperson for Bobby Jones Ford. Wel More

by slvrk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Oct 13, 2014 -

Gerald Jones Ford responded

Thank you for your kind words about your experience at Bobby Jones Ford! We're glad Martin made sure you were comfortable with your purchase and we look forward to having you back for any future needs.

October 06, 2014

Fantastic Experience! Our experience with Bobby Jones Ford Lincoln in Augusta, GA, is the best we've ever had! I highly recommend our salesman, Bobby Mixon! FANTASTIC! More

by candy1801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon, Jared Gay
Oct 07, 2014 -

Gerald Jones Ford responded

Wow, that is great to hear! Thank you for writing a kind review and for your recommendation of Bobby. We're glad he left such a positive impression on you. See you next time!

October 06, 2014

The best experience ever! I would highly recommend Bobby Jones Ford! Bobby Mixon was our salesman and he was very knowledgeable and never pressured us in anyway. I will refer More

by kimjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Oct 07, 2014 -

Gerald Jones Ford responded

Thank you for your review and recommendation! It's great to hear that Bobby made your purchasing experience stress free and comfortable. We hope you enjoy your new vehicle and that you'll be back for any future needs!

September 29, 2014

Amazing and hard working staff I have to honestly say this was the best experience I have ever had buying a new car. I went in with an upside down trade and they jumped through hoop More

by brian.fry.54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor , Jared Gay
Sep 30, 2014 -

Gerald Jones Ford responded

Brian, it makes us proud to hear that we provided you with the best experience you've had! Your recommendations and time taken to write this review are much appreciated. It's great that our staff made sure you were comfortable with your purchase and understood each step along the way. Thank you for choosing Casey and we look forward to working with you more in the future. Enjoy your new vehicle!

September 25, 2014

Very happy Let me start by saying I had a salesman name Antonio. I was comparing a BMW to the Lincoln mkc. He told me things about the BMW that I didn't know and More

by Thomas.johnson
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn
Sep 29, 2014 -

Gerald Jones Ford responded

We're glad that Antonio shared helpful information with you about the brands you were considering and appreciate your recommendation and kind words about him. It's great that your friend came in and worked with Bobby Jones as well. Please let us know of any future needs!

September 22, 2014

Down to earth. I had an enjoyable time while I was there buying my car. The staff that I worked with were friendly, efficient and most importantly down to earth. The More

by kingcellaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Sep 24, 2014 -

Gerald Jones Ford responded

We're happy to hear that you enjoyed your buying experience here at Bobby Jones Ford! It's great that they made sure you were comfortable with your purchase and that you didn't feel pressured. Thank you for coming here for your needs and we're glad to have helped. Enjoy your new vehicle and please let us know of any future needs you may have!

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