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Gerald Hyundai

North Aurora, IL

4.6
1,668 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,668 Reviews of Gerald Hyundai

January 10, 2022

Service department is well run and very professional. They did no more than what was needed, and it in a reasonable time period. More

by lamp88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Larry Persico
Jan 13, 2022 -

Gerald Hyundai responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

December 31, 2021

My experience with Gerald Hyundai has been excellent over the years. The sales staff is knowledgeable and the service department has been great More

by mpl008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service, Michael Chino, Gino Tzampazis
Jan 05, 2022 -

Gerald Hyundai responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

December 31, 2021

My experience there for the last year or so has been irregular and sometimes irritating. But Joe is usually enjoyable to work with. More

by dnp
Recommend Dealer
Yes
Employees Worked With
Joe in service
Jan 10, 2022 -

Gerald Hyundai responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Chino General Manager Gerald Hyundai

December 30, 2021

Jaybee always has a welcoming attitude when I come in. When I get him I know the job will get done quick and correctly. More

by Edfam40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee
Jan 04, 2022 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

December 29, 2021

My experience was great service in a timely manner. Keep up the good work. GaryS More

by gasowell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leslie
Jan 04, 2022 -

Gerald Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

December 24, 2021

Purchasing a new car was quick and easy. I emailed you salesperson before hand so he knew exactly what I was looking for when I arrived. More

by EM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York, Aurelio Estrada
Dec 29, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

December 21, 2021

It was easy to check in. I t was easy to check out. Service department let me know the status of my vehicle and called me when the vehicle was ready. More

by tmeyer1046
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service dept
Dec 27, 2021 -

Gerald Hyundai responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Chino General Manager Gerald Hyundai

December 20, 2021

Even through construction I was provided excellent service. Jaybee was great as always. Service as done in a very timely manner. More

by dawnf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Dec 23, 2021 -

Gerald Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Chino General Manager Gerald Hyundai

December 19, 2021

Gerald Hyundai was able to take my deposit for an incoming vehicle and delivered when promised. More

by D_Orvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Larry Persico, Brandon Gomez
Dec 22, 2021 -

Gerald Hyundai responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

December 18, 2021

Brought my car in for servicing, the crew could not have been nicer. There was a bunch of remodeling going on so their efficiency was greatly appreciated. More

by greiffj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Dec 22, 2021 -

Gerald Hyundai responded

greiffj, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Chino General Manager Gerald Hyundai

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