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Gerald Hyundai

North Aurora, IL

4.6
1,668 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,668 Reviews of Gerald Hyundai

December 18, 2021

Service advisors were very polite while being professional in all respects. They took the time to answer all my questions and service was done quickly. More

by Keithh0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisors
Dec 22, 2021 -

Gerald Hyundai responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

December 18, 2021

Very good customer service from the service department. Very polite and accommodating and did a good job. More

by Skidz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees
Dec 22, 2021 -

Gerald Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Chino General Manager Gerald Hyundai

December 17, 2021

Excellent service with friendly personnel. I have never had a bad experience and want to thank Gerald Hyundai for taking good care of my car. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino
Dec 22, 2021 -

Gerald Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

December 15, 2021

Had my cars first oil change today and everything ran very smoothly. Jay bee was very helpful with what was needed and the time expected for everything to be completed. He even escorted me to my car when More

by BookGirl25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bee
Dec 17, 2021 -

Gerald Hyundai responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Chino General Manager Gerald Hyundai

December 14, 2021

Jaytee in Service handled the 5,000mile service on my 2022 Sonata and answered all of my questions. More

by mackatt68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaytee
Dec 17, 2021 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

December 11, 2021

Nick at Gerald Hyundai was great to work with! Extremely helpful and made the sales process easy! Always recommend Gerald More

by hunt-joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fisnik Shala
Dec 15, 2021 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

December 09, 2021

Edrei Gomez was my salesman. I enjoyed working with him. He was very knowledgeable about the car I test drove. Very personable towards me. He has done follow-up calls to make sure that I'm enjoying my Ko More

by Yappyyorkies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Edrei Gomez
Dec 14, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

December 08, 2021

Took care of recall in a timely manner in spite of dealership being under construction. More

by holtthos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisors
Dec 13, 2021 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

December 04, 2021

Customer service and repair services are great! Job done in timely manner. Communication while waiting was excellent More

by WLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in the service repair shop.
Dec 08, 2021 -

Gerald Hyundai responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

December 03, 2021

I WAS SO PLEASED WITH MY SERVICE AND HOW QUICKLY MY CAR WAS FINISHED AND READY TO GO. More

by ewiggins8956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAYBEE
Dec 08, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

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