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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

March 03, 2017

Lease of Hyundai Tucson SE This is the 2nd time we have leased a vehicle from Gerald Hyundai. We dealt with Genci both times. He made us feel very welcome and comfortable and More

by patd303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Brian York, Genci Isa
Mar 08, 2017 -

Gerald Hyundai responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Gerald Hyundai and it’s great to hear of your continued business. Genci is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Tucson! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 28, 2017

All around excellence and professionalism Brian and Dany were the best. We purchased two vehicles at the same time. While it obviously took a little longer. They moved us through the proces More

by cox.chrisr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Brian York
Mar 01, 2017 -

Gerald Hyundai responded

Thanks for this great review and congratulations on your purchase! We can't tell you enough how much we appreciate Brian and Dany. They do a fantastic job and I’m very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 28, 2017

2017 Hyundai Santa Fe This is an excellent dealership, who is very friendly, and I had no problems. I would definitely return and buy another vehicle from Gerald Hyundai. More

by cmking26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Comiskey
Mar 01, 2017 -

Gerald Hyundai responded

Thank you for leaving this remarkable feedback. Congratulations on your 2017 Hyundai Santa Fe! We appreciate your comments and are happy to hear that our team was able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 24, 2017

Excellent sales force The entire Gerald sales force was very knowledgeable, courteous and friendly. Everyone seemed eager to help. Of course they were assertive but not the More

by claybow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Comiskey
Mar 01, 2017 -

Gerald Hyundai responded

Thanks for your outstanding review and congratulations on your purchase! I’m glad to hear that our staff was knowledgeable, courteous and friendly! We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 24, 2017

First Time Buyer This Was My First Car and I Had No Idea What I Was Going Into. I Went In And Was Asked What I Was Looking For And What I Liked and It Took Off From Th More

by selenarosales61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Mar 01, 2017 -

Gerald Hyundai responded

Selena, it was a pleasure to read about your first buying experience working with our staff. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 17, 2017

My 2017 Santa Fe. This Gerald Hyundai dealership offers professional staff and efficient service when buying a vehicle. We are repeat customers and that speaks for its More

by dcaldw1056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Brenden Hurd, Mike Veto
Feb 21, 2017 -

Gerald Hyundai responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with us. Congratulations on your 2017 Santa Fe and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 17, 2017

Good experience Good car good staff had a pleasant experience buying a car i will recommend friends and family to go buy a car from Gerald Hyundai Thank you More

by stnasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Feb 21, 2017 -

Gerald Hyundai responded

I am happy to hear your time spent with our staff was pleasant. Congratulations on your new car! If you have any automotive needs in the future, please let me know. We look forward to seeing you in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 10, 2017

Very happy I was happy with the dealership and the people I dealt with from the time I walked in the dealership, until I left. I am very happy with my selection. More

by jtitiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Alex Kapouranis, LaQuan Brown
Feb 13, 2017 -

Gerald Hyundai responded

Thank you for the glowing review and congratulations on your purchase! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 07, 2017

Tony is a fabulous salesman! He is not pushy which I liked. We have purchased two vehicles from him and have recommended him to many relatives, friends, More

by john.koester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
Feb 07, 2017 -

Gerald Hyundai responded

John, it was a pleasure to read about your vehicle purchase experience at Gerald Hyundai. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. We will share your comments with Tony and we look forward to working with you again down the road. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 07, 2017

Purchase Experience The process went very well and I am satisfied with the model vehicle and the price. Mr. York was very professional and helpful. The dealership coul More

by kristinbarski
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Feb 15, 2017 -

Gerald Hyundai responded

We received your favorable comments, Kristin. Congratulations on your purchase! We truly enjoyed reading your comments and would like to thank you for your kind words. We value comments from our guests as this allows us to maintain and improve the service we provide to meet the needs of our valued guests. Until next time, drive safe! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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