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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

April 19, 2017

GOOD Good Experience Good Value our daughter is enjoying her new Hyundai elantra and likes how it handles and rides. She is adjusting to all of the new fea More

by sskap99
Recommend Dealer
Yes
Employees Worked With
Ahmed Abouhaiba
Apr 21, 2017 -

Gerald Hyundai responded

Thank you for the kind words and congratulations on the new Hyundai Elantra. We take pride in knowing our customers have a great experience at our dealership. Let me know if we can help with anything down the road! Thank you for your business! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 19, 2017

Disappointed fill like they lay to me very disappointed will not recommend to my friends and family not decided if I will do service in this location More

by jarkol47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seals manager mike, Nderim Shala
April 18, 2017

Service The staff was very patient as I made a huge decision to purchase a car. They answered all my questions and walked me through each step More

by nikki.behrens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Khochaba
Apr 21, 2017 -

Gerald Hyundai responded

Congratulations on your purchase, Nikki! Thank you for leaving us your feedback. I am happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 14, 2017

Great Experience with these guys! The experience was good. The sales associate was helpful and took care of me throughout the whole process and I would recommend anybody to go to this More

by flowergirl0819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza
Apr 17, 2017 -

Gerald Hyundai responded

Thank you for leaving us this great review and congratulations on your purchase. I am very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 14, 2017

Buying My New Elantra I traded in my 2013 Elantra for a new 2017 Elantra after I learned about all the new features offered in the 2017 model . Gerald Hyundai employees wer More

by gibsonblvd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Alex Kapouranis, Brian York, Justin Polzin
Apr 17, 2017 -

Gerald Hyundai responded

I’m grateful you chose us to trade in your vehicle. The new 2017 Elantra is an excellent choice and we're sure you'll enjoy it for years to come. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 12, 2017

Antoinette Richardson ( Frank is the Best) This is the third car I have bought from Frank and each and every time he has giving me excellent customer service. He makes sure to go over all optio More

by tebaby28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Brian York
Apr 17, 2017 -

Gerald Hyundai responded

Antoinette, you have been doing business with Frank and Gerald Hyundai for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

Apr 17, 2017 -

Gerald Hyundai responded

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April 12, 2017

How can you go wrong ? We have now purchased 5 cars from the Gerald dealerships 2 Hyundai's a Kia and 2 Subarus and our most recent Hyundai Tucson purchase was the best exp More

by djbutler7959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in service, Nderim Shala
Apr 17, 2017 -

Gerald Hyundai responded

Thank you so much for leaving us this review and thank you for your loyalty. We're so happy that you have enjoyed buying your vehicles with us and we will look forward to seeing you again soon! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 12, 2017

Great Service We found the process of purchasing our auto at Gerald Hyundai to be an uncommon experience. While we had a general idea of the vehicle models we would More

by ewsweeney91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Brian York
Apr 17, 2017 -

Gerald Hyundai responded

Congratulations on your recent purchase! It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We truly appreciate your loyalty and the time it took for you to give us this feedback. At Gerald Hyundai, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 11, 2017

Great Service Nderim Shala exceeded all of our expectations. He was very knowledgeable, professional and was quick with answering all of our questions. He also foll More

by jdominick01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nderim Shala
Apr 17, 2017 -

Gerald Hyundai responded

Thank you so much for your very kind review, Dominick. We are very pleased to hear your kind words regarding Nderim. He is dedicated to our customers and is always ready to exceed expectations. Thank you again and we hope you enjoy your purchase for many miles of safe and happy travels! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 08, 2017

Santa Fe Overall experience was good, only issue was dealer tried to hard to push extras such as extended warranties. I felt that if not pushed so hard I woul More

by butlersauls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Polzin
Apr 13, 2017 -

Gerald Hyundai responded

Thank you for taking the time to write a review. We appreciate your feedback about your experience. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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