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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

May 07, 2017

1st time Genesis owners As usual, we weren't planning on buying a car that day, but Genci found a car that met all our requirements. It was our 1st experience buying a car a More

by kathpeters20
Friendliness
Recommend Dealer
Yes
Employees Worked With
Genci Isa
May 09, 2017 -

Gerald Hyundai responded

Congratulations on your new Genesis! Thank you so much for giving us an opportunity to work with you! We appreciate your feedback and are happy to hear that Genci was able to meet your needs. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 06, 2017

3rd Time is A Charm Always impressed with these guys, they go above and beyond for us. This is the 3rd Santa Fe I have purchased, and this time we did a lease, so it will More

by robyn916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York, Mike Veto, Ahmed Abouhaiba
May 10, 2017 -

Gerald Hyundai responded

Hi Robyn, Gerald Hyundai would like to thank you for your review regarding your recent buying experience with us. We recognize that this is your third purchase from us and wanted to say "Thank you". We do appreciate your business and look forward to assisting you with all your future automobile needs. Enjoy your new 2017 Santa Fe! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 05, 2017

Great Experience Our salesperson was refreshing, not pushy or over the top like many we have dealt with in the past. All in all, everyone we talked to was very profess More

by gypsy1959ra
Recommend Dealer
Yes
Employees Worked With
LaQuan Brown
May 10, 2017 -

Gerald Hyundai responded

Robin, I’m very happy to hear you had a great buying experience working with our team. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 05, 2017

10 Thumbs Up Could not have had a better experience. Everyone was extremely professional and the service and professionalism I received far exceeded my expectation More

by aerial13spang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Comiskey
May 10, 2017 -

Gerald Hyundai responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 04, 2017

Hyundai Sonata Everything was excellent but not happy about finance manager convincing me to purchase a warranty on electronics. Felt this was the only part of proce More

by rogerjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May have been GM, uncertain but one other employee assisted., Dany Khochaba, Genci Isa
May 10, 2017 -

Gerald Hyundai responded

Thank you for taking the time to provide this feedback, Roger. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 04, 2017

Review Great experience and easy process. Took the time to find out what I was looking for. Everyone was helpful and took the time to answer all questions More

by jmascet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmed Abouhaiba
May 10, 2017 -

Gerald Hyundai responded

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your husband with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 03, 2017

Good car buying experience It's nice to work with Pete. He was patient to listen to our needs, and forthcoming and kept us up to date. These, combined with the competitive Geral More

by david w.
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza
May 04, 2017 -

Gerald Hyundai responded

Congratulations on your purchase, David! Thank you so much for giving us an opportunity to work with you! We appreciate your feedback and are happy to hear that Pete was able to meet your needs. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 01, 2017

Good experience We bought a new Tucson. It was a good experience. The salesperson was friendly and helpful. We really like the vehicle. It meets our needs and our bu More

by ryanlmtmedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
May 02, 2017 -

Gerald Hyundai responded

Thanks so much for the wonderful compliments, Ryan! We couldn't be more pleased to hear ourselves described as friendly and helpful. We hope you enjoy your new Tucson and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 29, 2017

Review I had a great experience and this is the second vehicle i have purchased there. Genci was great and very helpful, he made the experience fun! More

by staciwithrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
May 02, 2017 -

Gerald Hyundai responded

Thank you for leaving us this great review, Staci. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! I will share your comments with Genci and we look forward to working with you again down the road. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 28, 2017

2017 tucson I enjoyed working with Tony to lease a new Hyundai. Tony made it easy and went out of his way for me. I will tell my friends that Gerald Hyundai is th More

by ecollins82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
May 02, 2017 -

Gerald Hyundai responded

We appreciate you taking time to leave us a great review, and congratulations on your new 2017 Tucson! I am pleased to hear Tony did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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