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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

May 26, 2017

Brenden This is the second car I have bought from Brenden. Very pleased with my both vehicles. The Sonata has been a great car - no repair issues, excellent More

by bcarr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
May 29, 2017 -

Gerald Hyundai responded

I would like to thank you for your review regarding your recent buying experience with us. We recognize that this is your second car purchase from Brenden and wanted to say "Thank you". We do appreciate your business and look forward to assisting you with all your future automobile needs. Enjoy your new Sonata! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 26, 2017

amazing car Car was excellent with all latest features within my price limit. And dealership is very good. All satisfaction of car features and customer service g More

by ckppatel3191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Brenden Hurd
May 29, 2017 -

Gerald Hyundai responded

Thank you for taking the time to share your feedback regarding your experience at Gerald Hyundai and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 25, 2017

New Purchase Review I was very happy with the purchase of our new car. Brenden was great and we will recommend Brenden to our friends who are in the market for a Hyundai More

by rhoadsjay68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
May 29, 2017 -

Gerald Hyundai responded

Thank you for this great review and congratulations on your new car! Brenden is truly an exceptional employee and we appreciate him for providing great service to you. We look forward to assisting you again down the road! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 25, 2017

Why I love Gerald Hyundai!! Gerald Hyundai and Eddie did a FANTASTIC job getting me in an Elantra. Eddie was down to earth and did everything possible to make sure I was taken ca More

by kingkatelynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Mangan
May 29, 2017 -

Gerald Hyundai responded

Thanks so much for the nice review, Katelyn! Congratulations on your new Elantra! We really appreciate this feedback and I'll be certain to share your compliments to Eddie and to the rest of the staff. We pride ourselves on offering high quality customer service, and we are glad we were able to take care of you. It was our pleasure. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 24, 2017

Professional, Helpful & Thorough Buying a car is rarely easy - especially two at a time. But Brian was very personable and ensured what we wanted in both vehicle and service was deliv More

by thenkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
May 29, 2017 -

Gerald Hyundai responded

Thanks for your outstanding review and congratulations on your purchase! I’m very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 21, 2017

Ahmed is great. We were very reluctant to purchase a new car but Ahmed was very patient with us. He let us test drive everything and make a good decision. We are ve More

by alia.nikki108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Mike Veto, Ahmed Abouhaiba
May 24, 2017 -

Gerald Hyundai responded

Congratulations on your new Sonata Limited, Nikki! We appreciate you taking the time to leave us a great review! I am pleased to hear Ahmed did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 20, 2017

Over pushy sales guys The sales guys are extremely pushy to try to get the sales..I think when they see a female, they can get a quick sale.. More

by ggiiggii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 20, 2017 -

Gerald Hyundai responded

I am so sorry that you had a bad experience at our store. Can you please call me at 630-907-8500 so I can talk to you about this? I would really like to make this right for you and do everything in my power to help you.

May 20, 2017

Gerald Hyundai Experience i will recommend Gerald to others. i was treated with respect and there were no hassles associated with my vehicle purhcase. Brenden was knowledgeab More

by rick.hesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
May 24, 2017 -

Gerald Hyundai responded

Rick, thank you and congratulations on your purchase! I am so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. I will definitely share your comments with Brenden and we look forward to working with you again down the road. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 20, 2017

Superb care I will definitely send all my friends to Eric. He was very considerate & respectful without being condescending or pushy. He explained all the new tec More

by sarasheridan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
May 24, 2017 -

Gerald Hyundai responded

Thank you for your referral and for recognizing your experience at our store. It is great to know that Eric was able to provide you with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 20, 2017

Retirement SUV The folks my wife and I dealt with directly in purchasing our 2017 Santa Fe Sport Ultimate were Mike Chino and Genci Isa. I can't say enough great thi More

by seamus1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chino, Genci Isa
May 24, 2017 -

Gerald Hyundai responded

Thank you for taking the time to write such a detailed review about you and your wife experience with us! We truly appreciate it. Congratulations on your 2017 Santa Fe Sport Ultimate! I am very glad to hear that your experiences with Mike and Genci have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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