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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

July 11, 2017

Overall, a nice experience Genci was wonderful. Determined to make the sale without being pushy. He took time to explain the new features on the G80 that we weren't familiar w More

by murphae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Jul 13, 2017 -

Gerald Hyundai responded

Congratulations on your new G80. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Genci was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 11, 2017

A surprisingly pleasant experience! Brenden Hurd greeted me with," How can I help you?" and he did. He listened to all my questions and concerns and answered them all. More

by danlambre
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brenden Hurd
Jul 13, 2017 -

Gerald Hyundai responded

Thank you so much for taking the time to provide such great feedback. Congratulations on your purchase! Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it's encouraging to know Brenden was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 11, 2017

Hyundai Purchase Our experience at Gerald Hyundai was excellent due to John (Jean) Khochaba. At first my wife gave him a hard time but he did win her over and sold us More

by curcio50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Khochaba
Jul 13, 2017 -

Gerald Hyundai responded

Thank you so much for the wonderful feedback and congratulations on your purchase! John is one of the best at his career and your review is spot on. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 08, 2017

Eric Lopez Review Eric was a great rep. Everyone loves my car, the ladies give me second glances. Gerald Hyundai is an awesome dealership and I am now a Hyundai advocat More

by martwell94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Jul 11, 2017 -

Gerald Hyundai responded

We appreciate you taking the time to leave us a great review! I am pleased to hear Eric did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 08, 2017

More than you expect! They met all of my needs without a question. The staff was very helpful. Danny knew what he was talking about and explained everything very well. More

by golfinggare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba
Jul 11, 2017 -

Gerald Hyundai responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Danny and our staff were able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 08, 2017

Makes me want to buy a car again right away! I didn't' know buying a car could be an easy process. Great dealership, clean, and everyone was nice. Tony, my sales person, was amazing. Honest, st More

by mark.baudler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
Jul 11, 2017 -

Gerald Hyundai responded

Congratulations on your purchase, Mark! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Tony and the rest of the staff were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 06, 2017

Sante Fe Nderim was very helpful had a satisfying experience purchasing our new car. I would definitely recommend to someone else. We love our new Santé Fe we More

by n_desario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nderim Shala
Jul 07, 2017 -

Gerald Hyundai responded

It was a pleasure to read about your car buying experience. Congratulations on your new Santa Fe! It's delightful to know that Nderim was helpful during your purchase. We look forward to seeing you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 06, 2017

Excellant experience I am treated honestly and respectfully with absolutely no pressure! I never worry when I deal with them. As we finalized all of the paperwork, my spar More

by dsiublonde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Genci Isa
Jul 07, 2017 -

Gerald Hyundai responded

Hi and thank you so much for sharing your 5-star feedback with us! Congratulations on your new car! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 05, 2017

Great experience every time! No hassle and no pressure car buying process. Fair prices. Prompt and VIP customer experience with Sales and Finance! They will continue to earn my b More

by erranti-lawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Nick Smiley, Brian York
Jul 07, 2017 -

Gerald Hyundai responded

Erranti, thank you and congratulations on your purchase! I am so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

July 05, 2017

car spent way more then I intended, seems there wasnt a vehicle in my range available the staff was friendly, and that's all I have to say... More

by danna287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember the mans name I signed all the papers with, Brenden Hurd
Jul 07, 2017 -

Gerald Hyundai responded

Thank you for sharing your experience with us, Danna. It's great to hear that our staff assisted you with such a friendly attitude. Please let us know if there's anything else we can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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