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Gerald Hyundai

North Aurora, IL

4.6
1,668 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,668 Reviews of Gerald Hyundai

September 17, 2021

Purchasing from Gerald was an easy experience and one of the quicker purchases of a new vehicle I've ever made. Larry Persico was so pleasant to work with and very knowledgeable about the product. More

by LB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Larry Persico
Sep 21, 2021 -

Gerald Hyundai responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Chino General Manager Gerald Hyundai

September 15, 2021

Great experience from walking in to driving home. Chris checks up on us even though the sale is already done. Great customer service More

by jelwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Michael Chino, Elson Dema, Chris Leventis
Sep 20, 2021 -

Gerald Hyundai responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

September 15, 2021

Larry was excellent from start to finish. He was prompt in answering all of my questions via email and wasn't pushy at all. Although it was far from my home, it was well worth the experience working with L More

by Mike R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Persico
Sep 20, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

September 15, 2021

Brian is really friendly and knows the Tucson. The dealership is clean and quite efficient More

by vrharris0223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Sep 20, 2021 -

Gerald Hyundai responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Mike Chino General Manager Gerald Hyundai

September 15, 2021

I dropped off my Veracruz for "recall work", and immediately Jaybee acknowledged me, and took the time to fully explain the process, and the fact that the work may take up to two days. Setting clea More

by rabrenik
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jaybee
Sep 20, 2021 -

Gerald Hyundai responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

September 15, 2021

Got in and out with exactly what I needed and wanted. Friendly and professional atmosphere More

by lckane09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Persico
Sep 20, 2021 -

Gerald Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

August 28, 2021

Once again Jaybee took very good care of me. He got me in the same day I called him. My repair was done quickly and my car was washed for me. He recommended future service I would need and we scheduled anoth More

by tvminogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Sep 01, 2021 -

Gerald Hyundai responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Mike Chino General Manager Gerald Hyundai

August 21, 2021

Like I already said I was very satisfied with the staff and ser rvice. More

by 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Aug 25, 2021 -

Gerald Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Chino General Manager Gerald Hyundai

August 06, 2021

I really like my salesman Nick, I give him a lot of grief but, he takes it well!! I had to find out why my trade-in had not been paid for, but Mike took care of it. My car had no washer fluid, low air in ti More

by jackiemooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Michael Chino, Fisnik Shala
Aug 10, 2021 -

Gerald Hyundai responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Chino General Manager Gerald Hyundai

August 05, 2021

Great service from Jaycee. Not so great on previous visit when he was gone. Jaybee recognized problem in drive thru area. One week earlier the car was in the shop three days and no one could figure out the p More

by Gaudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantung
Aug 10, 2021 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

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