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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

February 09, 2016

Hyundai Santa fe My experience at Gerald Hyundai was excellent. Alex the salesman was awesome to work with which helped me feel comfortable buying my car. Will come ba More

by DRE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis
Feb 11, 2016 -

Gerald Hyundai responded

Congratulations on your new car and thank you for your kind words! Alex is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 05, 2016

Great job I'd like to thank you for the thorough job on explaining everything about my new Santa Fe. The follow up phone call was great since I had more questi More

by Judy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Mike Veto
Feb 08, 2016 -

Gerald Hyundai responded

Congratulations on your new Santa Fe! We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 04, 2016

2nd purchase, returned due to great prior experience Had a great experience. The only problem was receiving my car with red stickers on the tires, I will be returning to have them removed. I feel the More

by LORIKOVAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Sparti, Genci Isa
Feb 08, 2016 -

Gerald Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 27, 2016

Great service Excellent overall experience. Appreciate Petes help with assisting us throughout the buying process. We got the keys delivered and vibration was cor More

by MICHAELJSCHULTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2016 -

Gerald Hyundai responded

We love hearing about customers that have an excellent experience at Gerald Hyundai and we are glad you are one of them! We are pleased to hear Petes did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 27, 2016

Great place to buy a car. Great staff. We bought our first Hyundai from frank At Gerald because we had such a great experience with them the. We then returned almost 2 years la More

by jguzzier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Frank Laurenzana
Jan 29, 2016 -

Gerald Hyundai responded

Thanks for taking the time to write this review. Frank’s sales excellence is always consistent and I’m glad that your experience with him supports that. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook for exclusive deals. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 22, 2016

Satisfied customer I would say that Gerald had a great inventory to chose from and worked with me to get me the right vehicle at the right price. More

by CHRISTINE4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Jan 25, 2016 -

Gerald Hyundai responded

Congratulations on your new vehicle! Thank you for writing such a marvelous review about your experience at our dealership! We always do our best to make sure all of our customers leave with the right vehicle.We look forward to seeing you again. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 15, 2016

Great I had a great experience at gerald hyundai and will recommend gerald hyundai to any of my friends and family who may be looking to purchase a new vehi More

by FZING73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Jan 18, 2016 -

Gerald Hyundai responded

Congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Gerald Hyundai as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 13, 2016

impresive dealer They do anything they can to help you out to make very enjoyable purchase experience. I will divorce Ford and start to buy from Hyu More

by OSVALDONIETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, LaQuan Brown
Jan 15, 2016 -

Gerald Hyundai responded

Osvaldo, thank you for taking the time to share with us! The goal of the Gerald Hyundai team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 13, 2016

Never buy from this dealer, no after sales service. car is missing features and temp gauge is not calibrated correctly, Gerald was supposed to call me back but never heard back. My car should be replac More

by MOEJAG70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Kapouranis
January 07, 2016

Great This is the second car we have purchased from this dealership, and have worked with Mike Chino both times. We will be return buyers because of his he More

by LANE_KRISTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino
Jan 11, 2016 -

Gerald Hyundai responded

Thank you for leaving us this great review, Krista. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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