Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gerald Hyundai of Countryside

Countryside, IL

4.8
793 Reviews
Call Dealership (708) 491-0200
View Awards

5631 South La Grange Road

Countryside, IL

60525

Directions

By Type

793 Reviews of Gerald Hyundai of Countryside

July 17, 2025

Bought a brand new vehicle, been back 6 times to service the same issue. Won't help with buyback or lemon law More

by JIMMYFOR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Worked with just about every service employee
Report | Print
Jul 22, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your feedback, Jimmy. We understand that your experience with the new vehicle has been frustrating, and we sincerely appreciate you bringing this to our attention. At Ettleson Hyundai, we strive to address all customer concerns promptly. We encourage you to reach out to us directly so we can discuss your situation further. Your satisfaction is important to us. Sincerely, The Team at Ettleson Hyundai

July 17, 2025

This a great dealership with friendly people and fast service. Our last three cars came from here. More

by rosemarykufta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gibbons
Report | Print
Jul 17, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your wonderful review, Rosemary! We're thrilled to hear that you have had positive experiences at Ettleson Hyundai and that you've trusted us with your last three cars. Our team is dedicated to providing friendly service and efficient care for our customers. We look forward to assisting you again in the future! Sincerely, The Team at Ettleson Hyundai

Jul 17, 2025 -

Gerald Hyundai of Countryside responded

Thank you, Rosemary! We at Ettleson Hyundai appreciate your feedback about our team and the fast service you received. It's great to hear that you've chosen us for your last three cars. We look forward to continuing to serve you in the future. Sincerely, The Team at Ettleson Hyundai

July 17, 2025

They were very professional and answered all of my questions and pleasant to deal with More

by MB3660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie
Report | Print
Jul 17, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your wonderful review! We truly appreciate your kind words about our professionalism and customer service at Ettleson Hyundai. It's great to hear that all your questions were answered and that you found our team pleasant to work with. We look forward to helping you again in the future! Sincerely, The Team at Ettleson Hyundai

July 16, 2025

People are all interested in your getting the best service possible. Keep you informed of all that is going on with your automobile. . More

by M.JAWGIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tsiamas, Rich Gibbons
Report | Print
Jul 16, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your review! We at Ettleson Hyundai truly appreciate your feedback regarding our commitment to providing excellent service and keeping our customers informed about their vehicles. We look forward to continuing to serve you in the future! Sincerely, The Team at Ettleson Hyundai

July 16, 2025

Sales by Darell and finance department over all was good. Hope to get the sane from service department also More

by chettysevugan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrel sales person was good , Sandy Munoz
Report | Print
Jul 16, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your feedback! We're glad to hear that Darell and our finance department provided you with a positive experience at Ettleson Hyundai. We truly appreciate your hopes for a similar experience in our service department, and we look forward to exceeding your expectations there as well. Please feel free to reach out if you have any questions or need assistance in the future! Sincerely, The Team at Ettleson Hyundai

July 16, 2025

All areas neat and clean. Employees friendly and many perks for customers and shopers.15 word not needed. More

by anthonyambrosia16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dinella, Sandy Munoz
Report | Print
Jul 16, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your review, Anthony! We appreciate your positive feedback about Ettleson Hyundai's cleanliness and friendly staff. We look forward to serving you again! Sincerely, The Team at Ettleson Hyundai

July 15, 2025

ALWAYS KNOWLEDGEABLE, Superb work and very friendly and respectful. Work completed in a timely matter More

by LAINIETOM617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan 5 stars. Service
Report | Print
Jul 16, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your wonderful review, Lainie! We’re thrilled to hear that you found our team at Ettleson Hyundai knowledgeable, friendly, and respectful. It's great to know that we completed the work in a timely manner. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Ettleson Hyundai

July 15, 2025

Reponsive knowledgeable Service representatives clean waiting area and rest rooms free coffee and cookies and water More

by revtoddmex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember name
Report | Print
Jul 15, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your review! We're glad to hear that you had a positive experience with our knowledgeable service representatives at Ettleson Hyundai. We're also pleased that you enjoyed our clean waiting area and the complimentary refreshments. Your feedback is appreciated, and we look forward to welcoming you back during your next visit! Sincerely, The Team at Ettleson Hyundai

July 15, 2025

Forgot the reminder sticker for next oil change. Did not reset driver assistance options. Thanks More

by pattysalvi6202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work w either one
Report | Print
Jul 16, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. At Ettleson Hyundai, we strive to provide excellent service, and your comments regarding the reminder sticker and driver assistance options are valuable. We encourage you to contact us so we can address these concerns and ensure a better experience next time. We look forward to seeing you again soon! Sincerely, The Team at Ettleson Hyundai

Jul 16, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. At Ettleson Hyundai, we strive to provide excellent service, and your comments regarding the reminder sticker and driver assistance options are valuable. We encourage you to contact us so we can address these concerns and ensure a better experience next time. We look forward to seeing you again soon! Sincerely, The Team at Ettleson Hyundai

July 15, 2025

service department personnel are always great to work with. Very helpful and take the time to explain everything too you. More

by LZEPEDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service personnel
Report | Print
Jul 15, 2025 -

Gerald Hyundai of Countryside responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service department at Ettleson Hyundai. Our team always strives to provide excellent service and clear communication. We look forward to assisting you again in the future! Sincerely, The Team at Ettleson Hyundai

1
...
12
13
14
...
80