Gerald Honda of Countryside
Countryside, IL
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Friendly greeting and instant accommodation by Angel A. , excellent car service, great communication (text messages since I am DEAF) during our wait, answered all my questions & addressed all my concerns, a , excellent car service, great communication (text messages since I am DEAF) during our wait, answered all my questions & addressed all my concerns, and ended with a smooth payment transaction. My ex-husband actually ended up buying a brand new 2023 Honda CRV with my absolute favorite salesperson Ed B. after some negotiating and getting an excellent deal thanks to Milan V.! Richard J., in Finance, totally ROCKED as well. This all happened while my blue-tiful 2019 Honda CRV was being serviced. Laughing and smiling as I am typing this review. I absolutely LOVE this place! More
Edgar, in sales and leasing, was friendly and very helpful. While some things were out of his hands, he went above and beyond to ensure everything else went as smooth as clockwork. I'd feel very comf helpful. While some things were out of his hands, he went above and beyond to ensure everything else went as smooth as clockwork. I'd feel very comfortable dealing with him again More
Friendly service manager and deputy! Great service in a timely manner. They check out the car and let you know how it checked out and if there’s further service coming down the line. Great service in a timely manner. They check out the car and let you know how it checked out and if there’s further service coming down the line. More
Personable individuals. Genuine understanding and they take the time to really work through numbers and inventory with customers. They treat the customers and not the situat Genuine understanding and they take the time to really work through numbers and inventory with customers. They treat the customers and not the situation. More
I went to Gerald Honda with a friend who was in the market for a new car. I was also looking for a car but had visited a different dealership. We were referred to Justin and he helped my friend choose market for a new car. I was also looking for a car but had visited a different dealership. We were referred to Justin and he helped my friend choose the right car for her. He was friendly and knowledgeable. Because of his great communication skills and easygoing manner, I too ended up buying a vehicle from him, only a few days after my friend. Please hire more like him. Thanks Justin! More
The 2023 Honda CR-V is truly the best redesign of all time! I have owned several CR-V’s and this one is by far the best. I am leasing the Sport Touring model which is a hybrid (white exterior - purchased time! I have owned several CR-V’s and this one is by far the best. I am leasing the Sport Touring model which is a hybrid (white exterior - purchased late February 2023). This is my 2nd Touring model, and prior to that leased EX-L’s. I prefer the comforts of the Touring as I do a lot of driving for work. There are so many features to enjoy in this vehicle, but for me the below are my favorites: • Gas mileage is great due to hybrid engine • Power to accelerate is much improved from previous models • Hand warmer is fantastic in the winter • Bright lights have auto on/off so no need to manually switch I worked with Dan Aristizabal at Gerald Honda of Countryside. The car buying experience for me is always difficult and Dan did everything in his power to help ease my mind. He was very professional and a pleasure to work with. In fact, the entire dealership was the best I have ever done business with. I highly recommend you check them out and ask for Dan A. to help you out. Why do I say this you ask? Well, I had only 2 weeks left on my Honda lease, and they secured the vehicle of my choice (within a week) at a time when it was extremely difficult to find these specific vehicles. They are a HOT commodity! More
Outstanding service. Everyone we interacted with was friendly, helpful and knowledgeable. All our questions were answered, new features were explained and we were able Everyone we interacted with was friendly, helpful and knowledgeable. All our questions were answered, new features were explained and we were able to test drive our vehicle choice. We felt so comfortable with vehicle and the process we made the offer to purchase. Picked up our new Pilot two days later. We came in prepared with check in hand and they were equally prepared with all necessary paperwork prepared as well - they respected our time! Love our new Pilot Elite! Can’t imagine a better place to buy a car! More
The moment I walked in for my appointment with Rudy, he was amazing and helpful, from helping me with my car, to finishing the paper work and closing the deal, Rudy was always helpful and patient. He was a was amazing and helpful, from helping me with my car, to finishing the paper work and closing the deal, Rudy was always helpful and patient. He was also understanding of my situation, and till today is still helping me and being patient the best he can. Amazing service. More
Nice honest experience. They communicated with me. I Got to see the vehicle I came to see and so I purchased it. came in with outside financing and unlike other dealers they They communicated with me. I Got to see the vehicle I came to see and so I purchased it. came in with outside financing and unlike other dealers they had no problem honoring my pre approval through my bank. Thanks Gerald of Countryside. I know where I’ll be going for my next purchase! Big thanks to Bob and Mark for helping me out. More