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Gerald Honda of Countryside

Countryside, IL

4.9
1,880 Reviews

5901 S. La Grange Road

Countryside, IL

60525

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Showing 1,880 reviews

October 30, 2022

We have bought 6 cars from this dealership since we first moved to Countryside in 1988. Saul has been our sales rep for the last three. Working with him makes purchasing a car easy. He was very accommodat More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Donlan, Saul Camacho
Nov 15, 2022 -

Gerald Honda of Countryside responded

Wow six cars! Thank you for your continued business.

October 27, 2022

A good place to do business with ask for Terry will get you a great deal More

by 8309
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri, Rich Jaeger
Nov 15, 2022 -

Gerald Honda of Countryside responded

Tthank you.

October 21, 2022

We had a very good experience here, no pressure and they were honest and helpful. More

by pmreichard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri
Oct 24, 2022 -

Gerald Honda of Countryside responded

Thank you for your recommendation.

October 08, 2022

The Countryside dealership was fabulous. Once I picked my vehicle they were super flexible with when I picked up the car and very quick with service. More

by sortiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri, Rich Jaeger
Oct 10, 2022 -

Gerald Honda of Countryside responded

Thank you for your five star review.

October 07, 2022

We purchased a new Honda CRV EXL Hybrid from Gerald Honda of Countryside in September 2022; Terry Scudieri was our salesperson. Our experience with Terry and the staff at Gerald Honda was exceptional fro More

by JGB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Norwood, Mike Bromer, Terry Scudieri
Oct 10, 2022 -

Gerald Honda of Countryside responded

Thank you for your feedback. We try very hard to earn every customer's business. Thank you for being patient while waiting for your vehicle to come in. Purchasing a vehicle in todays market, takes time. We're happy, you're happy. Safe driving and enjoy your new CR-V.

October 02, 2022

Not going to lie, we are no fans of the car buying experience. But, Justin answered all our questions in direct no nonsense ways and was fully attentive and responded to all of our inquiries after the More

by Mark’n’Vicki
Recommend Dealer
Yes
Employees Worked With
Justin in sales, (I don’t know his last name, but he’s the only Justin there).??????????, Rich Jaeger
Oct 10, 2022 -

Gerald Honda of Countryside responded

Thank you for your five star review. We appreciate your business. Enjoy your new vehicle.

September 27, 2022

4 hour wait for cash buyout of my Father’s leased civic. The Saleman was very kind and honest, his hands were tied. The Finance representative processing the evenings transactions took way too long. There More

by cassandra.courtright
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Nuskiewicz, Rich Jaeger, Kirk Drapp
Oct 10, 2022 -

Gerald Honda of Countryside responded

Very sorry you had this experience. Purchasing a vehicle is, in most cases, the second biggest purchase a person makes and we try to make sure every customer is satisfied and understands the process. Sometimes the finance office does back up and we're truly sorry it happened. We will take your concern seriously and will use this feedback to review the process and see where we can get better. Your time is valuable and we know it.

September 26, 2022

Always professional service reps and work quality excellent and done on time! Never disappointed with work! More

by mackinaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maurino, Alex Mirko
Oct 10, 2022 -

Gerald Honda of Countryside responded

Awesome to hear. Thank you of your five star review.

September 09, 2022

Staff was extremely helpful and knowledgeable. I really appreciated the time and explanation provided by Brian O'Rourke. Thank you! More

by rtrent40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Rourke
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank you for your ratings

Sep 14, 2022 -

rtrent40 responded

Thank you for your service!

September 09, 2022

Excellent customer service, explained in great detail what was needed and why but also gave me the choice to make my own decisions. Didn’t push anything too hard but took care of all my car needs. More

by Stephanie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mirko
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank you.

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