Gerald Honda of Countryside

I own. 2014 Honda CRV that now needs an expensive repair for a known defect with the timing belt. I didn’t buy this vehicle here but I brought it there for 2014 Honda CRV that now needs an expensive repair for a known defect with the timing belt. I didn’t buy this vehicle here but I brought it there for diagnosis of this problem . They quoted $2300. My research found Honda has known about this defect for years but never issued a recall. My beef with the dealership is that, after I went to Honda and complained, they looked into a “goodwill’ determination to fix this at no cost but I am told this dealer put the veto on that. There is a class action already certified over this and I guess that will be my only possible recourse here. I have bought four Hondas in a row but no more. And I would have gone to this dealer for this new car this year but that won’t happen now. Time for a Toyota, I guess. More

Rudy was excellent, knowledgeable and no pressure. I will look for him with my next purchase. Super cute experience. I will look for him with my next purchase. Super cute experience. More

My experience with Terry Scudieri is always wonderful, he’s knowledgeable and tries his best to find the right deal. Mike Bromer always stops by with and hi and how are you. he’s knowledgeable and tries his best to find the right deal. Mike Bromer always stops by with and hi and how are you. More

I was very happy with the experience. Erik went above and beyond to ensure that I had a vehicle the second I needed one. As soon as my new car had arrived at the dealership, Erik gave me Erik went above and beyond to ensure that I had a vehicle the second I needed one. As soon as my new car had arrived at the dealership, Erik gave me a call and I was able to come in and finalize paperwork in prompt and professional fashion. More

This is the 4th time we are leasing a vehicle with Continental/Gerald Honda of Countryside, and specifically, Terry Scudieri and we have nothing but wonderful things to say about the dealership & him. Continental/Gerald Honda of Countryside, and specifically, Terry Scudieri and we have nothing but wonderful things to say about the dealership & him. Always willing to go the extra mile to make sure you're comfortable with the sale/lease. Will be back to see him in 3 years! More

Joe, called me before my appointment and asked me to let him know the problem and it was all taken care of 2 hours before my appointment. He went over and above to take care of my car in an extremely timel him know the problem and it was all taken care of 2 hours before my appointment. He went over and above to take care of my car in an extremely timely manner. Gerald Honda has an extremely great service department and customer service! More

Our experience was easy, fast, simple, and straightforward. The team was helpful and friendly, and I felt like I had all the information I needed to make decisions. straightforward. The team was helpful and friendly, and I felt like I had all the information I needed to make decisions. More

I appreciated all the details that were taken care of after the maintenance of our Honda CRV. --We were called promptly when the car was ready at the quoted time, Brian explained what had been taken after the maintenance of our Honda CRV. --We were called promptly when the car was ready at the quoted time, Brian explained what had been taken care of, our car had been washed, and hot chocolate was available on the cold snowy day. :-) Great Job! More

Service team did quick work. My service agent was excellent and informed. The courtesy shuttle is such a nice touch. My driver was just the nicest man! My service agent was excellent and informed. The courtesy shuttle is such a nice touch. My driver was just the nicest man! More

Terry was very helpful and kind when we purchased our 2022 CRV Thank you again. 2022 CRV Thank you again. More