
Gerald Honda of Countryside
Countryside, IL
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Professional and honest buying experience Since I can't go to multiple dealers to shop, due to weather, and traffic.I requested quotes from almost all the Honda dealers for a Honda Accord 2015 Since I can't go to multiple dealers to shop, due to weather, and traffic.I requested quotes from almost all the Honda dealers for a Honda Accord 2015 Sport model when 2016 are in the market. I got response from all. I gave my criterion: car cost, my list of accessories, county tax, any doc charges.Basically 'Out of the door' cost with out any ambiguity. I asked them for the best number they can give. This dealer(MC GRATH CITY HONDA, CHICAGO, sales lady called Elba) replied saying that they no longer provide internet quotes, but can beat any lowest quote by $500. I got a lowest quote in writing from another dealer(CONTINENTAL HONDA, COUNTRYSIDE, IL, sales guy named Bob Giavonnoni) for 23K 'on the road' and I forwarded that email to this lady and asked whether she is willing to honor her word. She said 'Oh ! yeah!!" and she urged me to come by with out delay, 'cause the color I asked for may be sold out. I went there immediately, with my trade in. Several people talked to me and finally backed out of the quote they provided, explaining to me that they are not making any profit and they need probably more money or go for 2016 model to close the deal. I was upset and said to them they have mislead me and better do a thorough evaluation their own quote before asking a customer to come over to their showroom. BTW, I went back to the original dealer who promised me for 23K. The dealer is CONTINENTAL HONDA, in Countryside, IL. There I met manager Mike Bromer even though Bob Giavonnoni(off that day) was the one, who had provided me the quote. He welcomed me and assigned a sales man Frank Rossi to complete the sale. Frank took all the details and made so much leg work between Mike and the internet department and finalized the deal for the agreed price 23000. In the mean time internet dept. manager John Shneider came and thanked me for the business. Every thing is very courteous, polite. I felt being appreciated. Frank is a nice sales man who is cordial, patient. Also special thanks to Mark/Mike (??) from accounting dept. I really felt the professionalism and quality of management there at CONTINENTAL HONDA. I have so much gratitude for them especially after being treated badly at MC GRATH CITY HONDA. You can decide who you should avoid for your purchase. Myself I would recommend to my friends and others strongly about CONTINENTAL HONDA. More
Enjoyable experience purchasing my CRV at Continental Honda I recently purchased my 2015 CRV from Continental Honda. i purchased my last vehicle from this dealership and and when I walked into the showroom aske I recently purchased my 2015 CRV from Continental Honda. i purchased my last vehicle from this dealership and and when I walked into the showroom asked to speak with Terry Scuderi who had sold me my previous car. Luckily he was working and remembered me even though it had been 5 years since my last purchase. his friendly, professional, no pressure approach helped me to make a decision about which CRV model I wanted in addition to making the entire experience enjoyable. If you are in the market for a new Honda and visit Continental make sure to ask for Terry! More
Better Than I Expected This was my first car purchase and I was thrilled to get the vehicle I wanted for a great price. Jacek was very professional and made certain I was ha This was my first car purchase and I was thrilled to get the vehicle I wanted for a great price. Jacek was very professional and made certain I was happy with the car, inside and out, and happy with the deal. I recommend this dealership to anyone looking for a new or used vehicle. More
Hello New CR-V! Buying a new car (2015 CR-V) from Saul Camacho at Continental Honda was a fantastic experience. This is my first car but my parents have bought 2 more Buying a new car (2015 CR-V) from Saul Camacho at Continental Honda was a fantastic experience. This is my first car but my parents have bought 2 more from Saul and we couldn’t be happier. He’s always welcoming, honest, and takes his time listening to our needs, wants, and concerns in order to provide the best of service. We didn’t feel pressured to buy anything on the spot like they do at other places. The dealer itself has a very calm and welcoming environment that left a good impression on us as first-time buyers. The rest of the team: receptionist, business manager (Mike), and everyone else were also very nice. We don’t plan on buying another car any time soon but when we do, we will make sure we visit Saul and Continental Honda first. More
Great experience! I have bought five Hondas so far and I have to say the best experience I have had was with Saul Camacho. He's a wonderful salesman! I have bought five Hondas so far and I have to say the best experience I have had was with Saul Camacho. He's a wonderful salesman! More
lease I found the salesman and the dealership to be very professional. The salesman made sure i understood all the features of my new car . I would defin I found the salesman and the dealership to be very professional. The salesman made sure i understood all the features of my new car . I would definitely recommend a friend. A good experience. More
Pilot I bought a Honda Odyssey Continental Honda and the experience was wonderful. Vic Ponce made the process very simple and stress-free. He was very promp I bought a Honda Odyssey Continental Honda and the experience was wonderful. Vic Ponce made the process very simple and stress-free. He was very prompt and professional and responsive to my inquiries. He showed me all of the details of the Odyssey and was very knowledgeable about the vehicle. I did not feel the least bit rushed or pressured, and once we had a deal, they did everything they could to get me on my way as soon as possible. I would definitely recommend Continental Honda. More
make you feel like a friend Had a sincere and helpful experience at Continental Honda. Frank Rossi was in our corner from the minute we walked into the dealership until the day Had a sincere and helpful experience at Continental Honda. Frank Rossi was in our corner from the minute we walked into the dealership until the day we drove out with our new CRV. Love our vehicle and appreciate all the thoughtfulness that he put into making our purchase exciting. Very knowledgeable and patient throughout the whole process. Highly satisfied from every aspect. Love our vehicle. Thank you Frank More
Buying my first car experience I went from all the way from IOWA state to buy my Honda accord which I selected online to Continental and the car was exactly same when it was in fron I went from all the way from IOWA state to buy my Honda accord which I selected online to Continental and the car was exactly same when it was in front of me. It was all cleaned and booked in my name. I need not spent lots of time and within half an hour all formalities were completed. Brian Grewe was the one who assisted me with it and I was really impressed by his management skills. It was completely hassle free and I really liked the service. More
Very happy with new car I purchased my first new car in 25 years at Continental Honda. We visited several other dealerships and found Continental to be the most pleasant and I purchased my first new car in 25 years at Continental Honda. We visited several other dealerships and found Continental to be the most pleasant and professional. I was shown exactly what I wanted and I'm so pleased with the entire experience. More