Gerald Honda of Countryside

Mike Bromer and Bill Tsonis made every effort to accomodate our requests for a 2023 Civic EXL. They were able to deliver it from the factory much quicker than originally planned. It worked out gre accomodate our requests for a 2023 Civic EXL. They were able to deliver it from the factory much quicker than originally planned. It worked out great for all of us. More

My positive experience started with a phone call. I was nicely greeted by the receptionist and then forwarded to a sales representative (Edgar), who directly and professionally answered my questions. I was nicely greeted by the receptionist and then forwarded to a sales representative (Edgar), who directly and professionally answered my questions. I then met with him the same day to look at the car that interested me. He answered all my questions, we test drove the car, he gave me as much time/privacy as I needed to think, was very respectful during the purchase process, explained it, and finally prepared my vehicle to take home (showing me many of its special features and how to use them). The entire car shopping experience was very straightforward, smooth, and pleasant. I highly recommend this dealership. Thank you! More

They have very expeditious check in. Service rep Brian was very personable and delivered "bad" news with empathy. Returned my car washed even though I have to return for a part to be rep Service rep Brian was very personable and delivered "bad" news with empathy. Returned my car washed even though I have to return for a part to be replaced. Brian in Service Management called for a follow up prior to my return to complete the repair once the part arrives. Everyone I encountered was very pleasant. More

Thank you Terry and the team and Gerald Honda! It’s always a pleasure to work with you. Terry is kind, patient, never pushy, and always has his clients best interest at heart. You have a customer It’s always a pleasure to work with you. Terry is kind, patient, never pushy, and always has his clients best interest at heart. You have a customer for life! More

I was just in for a recall on my Odyssey, but the whole process was very smoothly executed. Making an appointment online and being taken care of when I arrived and picking up my vehicle at the time promise process was very smoothly executed. Making an appointment online and being taken care of when I arrived and picking up my vehicle at the time promised were all fantastic. Joe took care of me and was just great to work with. More

I came in to the dealership to trade in my old car for a new one. I have always been a fan of Honda. I had an appointment with Ed, however, he was busy with some clients. He was however kind enough to talk new one. I have always been a fan of Honda. I had an appointment with Ed, however, he was busy with some clients. He was however kind enough to talk to another sales person named Kirk. Kirk helped through lot of the initial stages and helped with the many options in front of me. He was patient enough to accommodate all of my questions and sometime provided with alternatives. By the end of the discussion, I was less confused in my choices than when I first entered the dealership. The choices put forth were very clear and I was able to make a call as soon as possible. Once finalized my decision, I worked with Ed to get my papers sorted and he was very helpful. He made the rest of the purchasing a more easier job. Thanks to Kirk and Ed, i was able to purchase the new car with as little hassle as possible. More

Have been with Honda for many years. Always taken care of immediately. Comfortable waiting area. Pleasant people to deal with. And my car gets washed. Nice! Love my Honda Fit! Always taken care of immediately. Comfortable waiting area. Pleasant people to deal with. And my car gets washed. Nice! Love my Honda Fit! More

Purchased 2023 Pilot Elite, brown interior. I had difficulty in Indiana getting this car without waiting months. Called Gerald Honda of Countryside and had my car in few weeks. Honest, great I had difficulty in Indiana getting this car without waiting months. Called Gerald Honda of Countryside and had my car in few weeks. Honest, great communication, friendly, great buying experience. Highly recommend Justin & Rich, 10 out of 10 ! Thank you!! More

I drove an hour and twenty minutes to purchase from Countryside and Terry Scudieri made it a wonderful and speedy experience. I would highly recommend Terry and Countryside to anyone looking for a new Countryside and Terry Scudieri made it a wonderful and speedy experience. I would highly recommend Terry and Countryside to anyone looking for a new Honda. More

This is our 8th car purchase at this location. All employees worked extremely well with us. Always a positive experience. Thank you Terry, Mike and Joe! All employees worked extremely well with us. Always a positive experience. Thank you Terry, Mike and Joe! More