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Gerald Honda of Countryside

Countryside, IL

4.9
1,880 Reviews

5901 S. La Grange Road

Countryside, IL

60525

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Showing 1,880 reviews

April 15, 2025

I brought my 16 Honda crv for an electrical issue on 12/2. Carlos assured me I had a short in my wiring harness. I picked up car on 12/11 and problem wasn't fixed Carlos stated the problem was the remot More

by jeanjewell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CARLOS Betancourt
Apr 15, 2025 -

Gerald Honda of Countryside responded

Jeanjewell11, I am sorry that you are still experiencing issues after your service. We had replaced the L/F Door harness and cleaned the engine harness. We tested the vehicle and everything was working as designed except for starting the vehicle. The remote start had a slight draw and it needed to be removed to start the vehicle properly. We would be happy to help address your concerns with the aftermarket remote start removed. Please give me a call. CSM-Angie

Apr 15, 2025 -

jeanjewell11 responded

Do you know how ridiculous that sounds. Everything works properly now except the car wont start. I found a mechanic who knows how to work on cars. Problem was not remote start and car is starting perfectly every day. My 1 star review stands as written.

Apr 15, 2025 -

Gerald Honda of Countryside responded

Sorry if that sounded strange. (The vehicle would only start with the remote starter. )We are sorry we didn't get the opportunity to correct the situation. Please let us know if we can be of any additional assistance.

Apr 15, 2025 -

jeanjewell11 responded

Why would i ever come back or recommend anyone. When you charged me 900 to not fix the problem. And continue to lie stating it was the remote start when that wasn't the issue. And not even offer me a partial refund for your incompetence.

April 11, 2025

Love this dealership. Terry Scudieri was my salesman. Top notch. He knew everything about the vehicle I was looking at. I highly recommend Terry and Gerald Honda More

by ermine-quilts-8l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri
Apr 15, 2025 -

Gerald Honda of Countryside responded

ermine-quilts-81, We are happy to hear that Terry provided you with top notch customer service.

April 11, 2025

My wife and I had our best car purchasing experience this past Monday when we bought our 2025 CR V. I was refreshing to work with Terry Scudieri! More

by ronduda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jaeger
Apr 11, 2025 -

Gerald Honda of Countryside responded

roduda, We are excited to hear you connected with Terry and he was refreshing to work with. We hope you enjoy your new 25 CR-V.

April 05, 2025

I had a great buying experience with Daniel De La Torre Jr at Gerald Honda he was very informative and easy to work with I definitely recommend Jr if your looking to buy a car. John Meyering More

by mjmmeyering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Del a torre
Apr 07, 2025 -

Gerald Honda of Countryside responded

mjmmeyering, We are happy the Daniel was able to provide you with a great buying experience. Thanks for the positive review.

April 05, 2025

I highly recommend working with Terry Scudieri at Gerald Honda of Countryside (although if he is any indication of the quality of the sales force there, you are likely in good hands anyway). He brought in t More

by albiotter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri, Rich Jaeger
Apr 07, 2025 -

Gerald Honda of Countryside responded

albiotter, We appreciate you taking the time to share your excellent experience with Terry in Sales. We are excited to hear he was able to provide you with the exact vehicle you were looking for and was helpful and informative during the process.

April 04, 2025

Terry was great, the process was easy and with the Costco vehicle purchase we were shown the pruce of the vehicle. More

by markmitchell1375@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri, Rich Jaeger
Apr 04, 2025 -

Gerald Honda of Countryside responded

markmithcell1375@gmail.com, Here at Gerald Honda of Countryside, we are proud to be part of the Costco Program. We are glad you found Terry and he provided you with an easy process.

April 04, 2025

No nonsense negotiating, easy test drive, informative but not pushy. Terry and Jimmy were great to work with and the experience left us feeling excited about our new car purchase. More

by bex
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Laudonckas, Terry Scudieri
Apr 04, 2025 -

Gerald Honda of Countryside responded

bex, We are happy to hear that Terry and Jimmy provided you with a non pushy sales experience.

April 04, 2025

I had a great experience at Gerald Honda of Countryside. My sales rep was Terry Scudieri; he was very straight forward with no high pressure sales tactics. I would recommend this dealership and Terry to any More

by EJKerkhoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri, Rich Jaeger
Apr 04, 2025 -

Gerald Honda of Countryside responded

EJKerkhoff, Thanks for recommending Terry in sales.

April 03, 2025

Kirk was very kind, helpful and patient while we worked out the car we actually wanted. Once that decision was made he worked to get us into the car. More

by suekent1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bromer, Rich Jaeger, Kirk Drapp
Apr 03, 2025 -

Gerald Honda of Countryside responded

Suekent1983, Glad Kirk was able to find the vehicle that worked best for you.

April 03, 2025

Got the deal we thought was fair on a 2025 Honda Passportworking with our salesperson, Terry Scudieri. He’s knowledgeable, friendly and worked with us through the process to a successful purchase of More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri, Rich Jaeger
Apr 04, 2025 -

Gerald Honda of Countryside responded

Mike, We appreciate you sharing your 5-star sales experience with Terry. We appreciate your business.

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