George Wall Ford

Great service second car purchased from here and will continue to purchase. Comfortable waiting area phone chargers huge inventory . all around they make the buying process very easy and time effi continue to purchase. Comfortable waiting area phone chargers huge inventory . all around they make the buying process very easy and time efficient More

Have been a customer since 2007 they have nothing but exceptional in every aspect of Sales and Customer Service. We have purchased or leased no less than 5 vehicles for family and business. Always willin exceptional in every aspect of Sales and Customer Service. We have purchased or leased no less than 5 vehicles for family and business. Always willing to go the extra mile for the customer. More

I haven't bought a new car in a very long time and I was expecting this to be a nightmare.Far from it . This was the best transaction I've made ever. The sales people Brian and Matt couldn't have been any n expecting this to be a nightmare.Far from it . This was the best transaction I've made ever. The sales people Brian and Matt couldn't have been any nicer.All I can say is if you want to buy a Ford I would not go anywhere else. More

What a great place to buy a car. Make sure you see What a great place to buy a car. Make sure you see Paula one of the sales people And Mat the sales manager. All working to get you a great deal a What a great place to buy a car. Make sure you see Paula one of the sales people And Mat the sales manager. All working to get you a great deal and get you done and out fast. More

I was recommended to to this dealership by my boss Tommy . It was my daughters first car and the process was made very easy by the sales and Management team . . It was my daughters first car and the process was made very easy by the sales and Management team . More

I’m not going to get into it 100%. Before it gets negative, Paul is great and does what he can do to make you happy. I will never return to this dealership for anything. The way they talk to you i negative, Paul is great and does what he can do to make you happy. I will never return to this dealership for anything. The way they talk to you is down right RUDE. I purchased a 2020 Ford Fusion titanium from them CERTIFIED. When i went to leave I said to my sales guy that the headlight was foggy and had condensation inside it. He said it was normal since it just went though the wash. NO that’s not normal. Anyway.. I call that night to have a new one ordered because I’m not having issues down the road with the headlight. It gets ordered, I drop my car off Monday to be fixed, was told I would have it back Tuesday evening. So I call to see if my car is going to be ready to pick up and get told no. Okay whatever.. I call Wednesday to say I want to come pick my car up whether it’s done or not and SALES MANAGER MATT flips out on me screaming at me through the phone, so of course I give an attitude right back because I’m not going to be talked to like that. He tells me the car can be picked up when it’s done and when they tell me it can be picked up and stop rushing them because I have a loaner so it’s no issue. So I say I should’ve never gotten the car being this is how they treat customers and he says “ YEAH YOURE 100% RIGHT YOU SHOULD HAVE NEVER GOTTEN THE CAR WE DROPPED 10k OFF THE PRICE FOR YOU. xxxxxxxx! The car was listed for 37k brand new, I got it used for 25k, that is what it was listed for online. Yeah I may have had a loaner, but that loaner was a base model, I just purchased the top of the line fusion, I wanted my car back. There was no reason for him to talk to me the way he did. If he would’ve just said listen, we’re short staffed or I’m sorry for the delay, I wouldn’t be so pissed off. extremely disgusted with the way this place talks to their customers. When they called to tell me the car was ready to be picked up they said it was detailed and had a full tank of gas. Car was detailed but tank was almost empty. Once again, this is SALES MANAGER MATT. Extremely unprofessional. More

Amazing experience! I have been going to this dealership for my Ford leases for about 6 years now. They have always been amazing but this past time I came with a huge iss I have been going to this dealership for my Ford leases for about 6 years now. They have always been amazing but this past time I came with a huge issue on my current car. It had an engine problem and since I was planning on buying it out, I was passed my warranty. Mike Lallay and Matt the sales manager were phenomenal. They did everything they could to ensure that they sent me home with a car that day. They also helped entertain my 9 year old son throughout the long process, I will be coming back to this dealership for all my future cars as well as my family's cars. They are always great and I would highly recommend them! More

Terrible Terrible service Tried a number of times to use this dealership since they are local business. On numerous occasions very disappointed with service etiquette, quality Tried a number of times to use this dealership since they are local business. On numerous occasions very disappointed with service etiquette, quality, and honesty. For example they refused to take in a lease from another Ford dealer. While a Ford dealer in a nearby town was more than willing to be helpful and through that earned a new car sale. On the service side vehicles were not ready on time and the car left a mess upon pick up. Do yourself a favor and go to another Ford dealer! More

Improvements are in order There is something wrong with this place. We went there to buy a new car. We liked the vehicle and the price. The sales person told us that he does no There is something wrong with this place. We went there to buy a new car. We liked the vehicle and the price. The sales person told us that he does not have the car in stock and he needs to find it. After ten days went by nothing happened. We left 4 voice messages, 4 SMS and 4 emails for the salesman and sales manager. Nobody, I mean nobody returned our calls. I've never seen such a disrespect to the customer. I will certainly share my opinion about this place with Lincoln and Ford Motor company. More

The manager Paul was incredible Extremely helpful and The manager Paul was incredible Extremely helpful and addressed needs I didn’t even realize I had Myself In explanation of the features in the Fo The manager Paul was incredible Extremely helpful and addressed needs I didn’t even realize I had Myself In explanation of the features in the Ford Explorer I as purchasing the associate Anneliese was patient and had me do a tutorial to be sure i was confident with the features and options I’ll never go anywhere else again , unless of course these 2 people happen to change in which I’ll follow them!! Mr. Sean Patrick Moran of Middletown NJ Satisfied Buyer! More