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George Wall Ford

Red Bank, NJ

4.4
303 Reviews

700 Shrewsbury Avenue

Red Bank, NJ

07701

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Showing 303 reviews

November 16, 2021

If I could give a lower score I would. Leased a $95K If I could give a lower score I would. Leased a $95K navigator. @ 13K miles car dead as a doornail. Call George Wall service for help and they t More

by Jbspringlake
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service person on phone
Nov 18, 2021 -

George Wall Ford responded

We apologize for the inconvenience. After looking into this situation it appears that your vehicle was towed and fixed on the same day you called, and was also delivered to you. Please give us a call so we can discuss this matter further.

September 25, 2021

Buyer Beware! Stay clear from this place horrible attitude and ZERO customer service. Worst dealership experience of my life. Bought 4 cars from them since 2008 but they screwed up big time and numbe More

by oldspacetoys
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Rosenow (sales manager)
Sep 29, 2021 -

George Wall Ford responded

We are sorry to hear of your dissatisfaction with your recent experience. In checking with my manager it appears that we had discounted the new vehicle and had given you what we considered to be a fair trade-in value for yours. These are unprecedented times related to inventory availability due to the chip crisis as well as other commodities, which is definitely affecting pricing across the entire industry. Again, sorry to hear of your dissatisfaction.

April 11, 2021

I would give 0 if possible went in to buy a King Ranch F250. I made it clear to the dealership that I specifically wanted that truck. After sitting on my hands for an hour I was informed that it could More

by Mrscarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Palmero
March 22, 2021

I just leased my second F-150 with Mike Lalley and George Wall Ford. Very happy. Mike went out of his way to help me. More

by marcoaltieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Siefel, Michael Lalley
February 28, 2021

This was the most difficult and unpleasant car purchase I have ever made. I would not have purchased a car from them but they had the color and interior package I wanted. I looked everywhere else after my in More

by kg4218
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Lalley, Joe Flatley
February 17, 2021

Great service second car purchased from here and will continue to purchase. Comfortable waiting area phone chargers huge inventory . all around they make the buying process very easy and time effi More

by Isellcars29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Sagitova, Paul Palermo
January 22, 2021

Have been a customer since 2007 they have nothing but exceptional in every aspect of Sales and Customer Service. We have purchased or leased no less than 5 vehicles for family and business. Always willin More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Siefel, Michael Lalley
January 08, 2021

I haven't bought a new car in a very long time and I was expecting this to be a nightmare.Far from it . This was the best transaction I've made ever. The sales people Brian and Matt couldn't have been any n More

by mvpfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Small
November 22, 2020

What a great place to buy a car. Make sure you see What a great place to buy a car. Make sure you see Paula one of the sales people And Mat the sales manager. All working to get you a great deal a More

by TriplC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula, Paul Palermo, Matt Small
October 09, 2020

I was recommended to to this dealership by my boss Tommy . It was my daughters first car and the process was made very easy by the sales and Management team . More

by Canivan75
Recommend Dealer
Yes
Employees Worked With
Paul Palermo, Joe Flatley
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