
George Wall Ford
Red Bank, NJ
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We have bought a number of Ford's from this dealership and always been very pleased with the purchase process and service department. The service and responsiveness around our most recent purchase of a 2 and always been very pleased with the purchase process and service department. The service and responsiveness around our most recent purchase of a 2011 Escape was especially conmendable. We worked initially with Pete, as our inquiry was through the internet channel and later with Kevin who closed the purchase. We had a number of starts and stops to the process as we were only interested in one model that needed to be traded in and we were undecided around how best to sell our present Escape Hybrid. Thoughout these chapters Pete and Kevin were very helpful and very price competitive. Bottom line it all worked out great, and I would highly recommend working with both of them as well as the dealership in general. More
Kevin is fantastic. He spent a lot of time with myself and my wife explaining all the oiptions of not only the car but leasing vs buying, etc. also, trying to accommodate ue with the type, color, options and my wife explaining all the oiptions of not only the car but leasing vs buying, etc. also, trying to accommodate ue with the type, color, options etc. of each car that we were interested in getting. Afterward when we picked up the car he spent what seemed like forever (in a good way) explaining all the bells and wistles and especially the sync for cell phones. We are on our forth car now and have recommended Kevin to our friends and family and everyone is equally satisfied. He was a rare find indeed. And George Wall is a great dealership with equally nice and competent staff. And the free oil changes are a great touch. I recommend Kevin and George Wall highly without reservations. RCT More
My current Lincoln MKS is the 4th car I've purchased from Kevin (I followed him from another Lincoln dealer when he moved to George Wall). I consider him more as a friend than a salesman. Since the current Kevin (I followed him from another Lincoln dealer when he moved to George Wall). I consider him more as a friend than a salesman. Since the current dealership is further from my home, he'll pick up my car for service or other work and bring it back when done, if necessary. He know Lincoln cars and is always ready to talk on the phone about any car questions or problems. I trust him. I would not hesitate to recommend dealing with him for any car purchase. Forgot to mention the service. They know their cars. When Kevin brought my car in recently for an AC repair, they found and fixed, under the warranty, an unrelated problem that I thought was the way the car was built. That's what I call taking care of the customer. More
I have been coming to George Wall for well over 30 years. Yes people retire or move on. Andrew Sosa is fairly new at George Wall but he fits right in with his nice smile and always there to help. He is co Yes people retire or move on. Andrew Sosa is fairly new at George Wall but he fits right in with his nice smile and always there to help. He is courteous and friendly and it is a pleasur dealing with this company. Mr. McVitty who I have known longer is a class person as manager of the entire service department. Gentlemen please keepup the fine experience everytime I have had to bring my cars in for service More
Easy, friendly, honest and a feeling that even after you buy the car they want to stay in touch. The free lifetime oil change is just one example. I stopped in to see Joe after I purchased the car with q buy the car they want to stay in touch. The free lifetime oil change is just one example. I stopped in to see Joe after I purchased the car with questions on the car's technology and he was as helpful as he was before the sale. It's why I keep going back. More
I would highly recommend shopping at George Wall for a car. Ask for Kevin Karajz, he is an outstanding salesperson. He was friendly, professional, and highly knowledgable. There was no pressure from hi car. Ask for Kevin Karajz, he is an outstanding salesperson. He was friendly, professional, and highly knowledgable. There was no pressure from him to make a decision. More
I have bought 2 new cars and one used car from Kevin at George Wall. Kevin was very attentive to the features and pricing I was looking for in each car and finding the right match. Kevin was very easy to George Wall. Kevin was very attentive to the features and pricing I was looking for in each car and finding the right match. Kevin was very easy to deal with and I never felt pressured. I also walked away from another deal with Kevin based on the desire to have a different car brand and went back to him later because he did not treat me any differently or in a way that made me feel uncomfortable. More
I have been working with Chuck Donlin and the George Wall Sales Team for many years. As a matter of fact, my company and family have leased over 25 cars from George Wall over the years. Chuck knows what I li Sales Team for many years. As a matter of fact, my company and family have leased over 25 cars from George Wall over the years. Chuck knows what I like as far as the kind of car I want, my wife wants as well as the type of car we use in our business. He also is cognizant of the type of deal I like and makes sure he has can make it. Chuck and the George Wall Sales Team know their products and are very customer driven. I highly recommend Chuck and George Wall to my friends and would not think of going anywhere else for my cars or UV's. More
I have been with this dealership for several years and have never had a problem or complaint with the agency. Their staff have always been courteous, professional, and efficient in their service.When they have never had a problem or complaint with the agency. Their staff have always been courteous, professional, and efficient in their service.When they give you a time, they have the car ready to go. the car is always returned in perfect condition. More
In January of this year, Kevin our salesman contacted me regarding the end of my lease which was this Spring. We met with Kevin and he explained to us that if we ordered exactly what we wanted he would sti regarding the end of my lease which was this Spring. We met with Kevin and he explained to us that if we ordered exactly what we wanted he would still be able to deliver the deal we wanted and expected. Kevin was so accommodating and informative on the product, Lincoln MKX, that we put together our wish list and he delivered to us the car we wanted. Working with Kevin was a breeze. The dealership is top shelf not only in the showroom but also in the service department. (This is my second car from George Wall Lincoln/Ford, Red Bank). Great people to work with and Kevin knows his business. (very informed on the new Ford Touch -- navigation/radio, etc.). More