George Wall Ford

Superb car buying experience First time purchasing a new vehicle in a long time and I want to thank Anthony for being very patient with us and listening to what our needs and want First time purchasing a new vehicle in a long time and I want to thank Anthony for being very patient with us and listening to what our needs and wants were. Anthony was extremely knowledgeable and took the time searching for the perfect vehicle for us and showing and explaining multiple vehicles in order for us to make an informed decision. We felt comfortable throughout the whole car buying experience and never felt rushed or pushed into any direction. Thanks again to Anthony for providing excellent customer service and staying late ensuring we were 100% satisfied with our purchase. Please commend Anthony for the wonderful car buying experience, thank you George Wall Ford Lincoln team. Carl and Nicole More

Wonderful buying experience Customer service was great and they all work like a team supporting each other. My salesperson was excellent and answered all my questions. He even Customer service was great and they all work like a team supporting each other. My salesperson was excellent and answered all my questions. He even helped us to set up the electronics in the car. Ahmed was great with us and even took the time to listen to all our concerns and explain things in depth. More

outstanding vehicle buying experience I was in the process of considering a new vehicle and was considering a lincoln and a F150. As a long time Mercedes and Lexus owner, i was consideri I was in the process of considering a new vehicle and was considering a lincoln and a F150. As a long time Mercedes and Lexus owner, i was considering upgrading my 98 MB (which is in prestine condition) and considering another benz. I received a "lincoln date nite promotion which allowed me to test a lincoln for 48 hours. I was also considering a pick up of which they had an beautiful King Ranch on the lot. I drove the pick up and had the lincoln for 2 days. Denise DeMarco was my intitial contact after responding to an internet inquiry, and she was great in her discussions with me. when i got to the dealership i was introduced to Joe Celli, who was (and is my sale person). Kate Sagitova arranged the date nite (test drive of the lincoln. Pat was the person who ultimately worked with me on the signing of the papers. to make a long story short, i leased a F150 King Ranch as the quality and luxury was superb. the lincoln is quality also, but emotionally did not fit. there are three important factors when i acquire a car--1. Quality of the car company and products--Ford has met and exceeded this area. 2. Quality of the dealership-George Wall has a great reputaton and this was displayed in working with Kate,Denise and Joe; 3, Attitude and sales person approach to "sellng". Joe Celli is a long time employee of George Wall (20+years) and his approach is not a hard sell, or to be candid, not like a "car saleman" of bygone eras. He was not pushy, but informative, considerate and very knowledgable of the products. As we all know we have choices on where we can buy a car. this dealership is about 20 miles from my home, and i could have bought at a ford dealership 2 miles away. i bought from George Wall because of Joe Celli. he made the buying experience of a new vehicle a pleasure. highly recommend George Wall Ford and working with Joe Celli. And note I have not had an american made product in over 25 years. Thank you Joe, Kate, Denise and Patty you were great also. More

great ford experience i received customer service second to none. ahmed greeted me and made feel right at home for everything i needed. he was very attentive to all my conc i received customer service second to none. ahmed greeted me and made feel right at home for everything i needed. he was very attentive to all my concerns about my escape which made me feel like i was number one. everyone was right on the ball and courteous for whatever we needed price service etc. were well worth the days leading up to my purchase and very happy with the overall showing of george wall ford. matt also made sure my needs were met for a great manager client experience. thanks! More

Awesome I had the pleasure of meeting and working with two very profesional sales men Mike Lalley and Matt Small. My experience in the leasing of my MKZ was I had the pleasure of meeting and working with two very profesional sales men Mike Lalley and Matt Small. My experience in the leasing of my MKZ was honest, preasure free, informative, understanding and fun! I will recommend these guys to anyone. I will make this my new Lincoln home. More

Not reimbursed for diagnostic charge I brought my 2008 Lincoln MKZ in for mechanical check. I was hearing noises in front wheels. After they checked it they told me I need front rotor I brought my 2008 Lincoln MKZ in for mechanical check. I was hearing noises in front wheels. After they checked it they told me I need front rotors and pads. I had them do the repairs and they still charged me the fee to check it. I thought disagnositc charges are waived if the facility repair the vehicle. Boy oh Boy was I wrong. This dealership charges the diagnostic cost too. Never No More !! What a complete rip off. Better off going to Pep Boys.......at least they waive the diagmostic check. More

Excellent experience buying my first new car On July 28, 2014, I purchased a 2014 Ford Fusion from the sales manager, Matthew Smalls, at George Wall dealership. It was my first time buying a car On July 28, 2014, I purchased a 2014 Ford Fusion from the sales manager, Matthew Smalls, at George Wall dealership. It was my first time buying a car so I wasn't very knowledgeable about the process. Matt explained every step of the process to me and made sure I understood. I felt very comfortable purchasing from him and would recommend him to everyone I know. The whole staff was very courteous and helpful. Overall my experience there was excellent. More