
George Wall Ford
Red Bank, NJ
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A+ Customer Service We purchased a truck and had a few issues with the vehicle. Matt Small was eager to listen to our problems and concerns. The entire process he stood b We purchased a truck and had a few issues with the vehicle. Matt Small was eager to listen to our problems and concerns. The entire process he stood by our side and in my opinion excelled in customer service. When you are making such a large purchase you want to feel confident in the product you are receiving and in this case the vehicle. Matt really put all of our concerns at ease, he was in contact with us, assuring that everything would be taking care of and he did not disappoint. In the end, we ended up with a different truck (of course we are paying the price increase between the two) but we are extremely happy with our purchase. I can not thank Matt enough for always being honest with us, keeping us informed, and being a Sales Manager who really is concerned about his customers happiness. More
My new truck One of these best experiences I’ve ever had buying a vehicle, Paul was great! He help me tremendously, found n F-150 no one had. He went above and bey One of these best experiences I’ve ever had buying a vehicle, Paul was great! He help me tremendously, found n F-150 no one had. He went above and beyond anything I had expected, would never by a vehicle from anyone else. Thanks again Paul. More
HIGHLY RECOMMENDED DEALERSHIP I had a great experience at this dealership. All of the staff members listed were courteous, professional, and extremely helpful in making my purchase I had a great experience at this dealership. All of the staff members listed were courteous, professional, and extremely helpful in making my purchase. They all took the time to answer all my questions, and I never felt like I was being rushed. Finally, Bret Golkin offered a monthly payment within my budget, and took care of my trade-in. More
Excellent Experience! I live in Staten Island, NY and I purchased my new car here because of the amazing customer service and exceptional price they were able to offer me. I live in Staten Island, NY and I purchased my new car here because of the amazing customer service and exceptional price they were able to offer me. I stumbled upon this dealership after another dealership in the area lured me in with a lie in price. I decided to check out George Wall and Amhed was confident that he would get me exactly what I was looking for in my tight price range. And he did! I was amazed at how quickly this deal came about. There was no hassling or negotiating. He offered me a vehicle that had everything I wanted, met every specification, and was able to get it for my price in record time. The deal was made within the hour. Upon picking up the vehicle, it was absolutely gorgeous and I could not be happier with my purchase. Thank you Ahmed and to the other workers at George Wall Ford. I would recommend this dealership to everyone near and far! More
Horrible Experience My experience at George Wall was absolutely terrible. I came because a family member referred me to Paul Palermo. Was told he could beat any price giv My experience at George Wall was absolutely terrible. I came because a family member referred me to Paul Palermo. Was told he could beat any price given to him. I explained to Paul what vehicle I was looking at, what options came with the car and the price I was offered from another dealer. After showing me 2 vehicles which were nowhere near the models I was looking for Paul told me I was being lied to about the prices. He then proceeded to tell me to come back when the deal "crumbled" and just walked away back into his office leaving me in lobby. He didn't even discuss any pricing with me. He Couldn't tell me that he couldn't come near the price I spoke about or event I've me the common courtesy of a handshake. It was completely disrespectful and no prospective customer should ever be treated like that. I took my business to Dana Ford in Staten Island and they gave me the deal that I was supposedly "lied" to about. Paul is an absolute disgrace to a field where the customer should always be right and should be ashamed of his actions. More
Exceptional Barry was extremely helpful. This was my first time at this dealership and was immediately made to feel relaxed, no pressure and really took the time Barry was extremely helpful. This was my first time at this dealership and was immediately made to feel relaxed, no pressure and really took the time to make me feel comfortable. Barry. really knew what we wanted and that we didn't want to settle and made the deal happen! Great experience. Pat took the time to explain all the financial information and was great to deal with! More
Great experience! What started as a mission to gather information about various models of SVUs turned into the purchase of a Ford Edge. We found Barry to be very helpfu What started as a mission to gather information about various models of SVUs turned into the purchase of a Ford Edge. We found Barry to be very helpful. He made some good suggestions and the negotiation was very smooth and to the point. I would highly recommend this dealership and Barry! More
Above and Beyond A friend had recommended leasing a car through George Wall. He said between him and his brother, they've collectively been there over a dozen times. A A friend had recommended leasing a car through George Wall. He said between him and his brother, they've collectively been there over a dozen times. And I see why. From first meeting Paul to Ahmed pairing my phone to the vehicle's Bluetooth prior to me driving off, the experience was great. Not only were they friendly and efficient, but they had patience as I explored the different options available to me. What got me was when Ahmed asked me how did I get to the dealership and offered to return the rental to Budget. He even took the car to the gas station and filled the tank. Above and beyond. With that, I'll be one now recommending George Wall to family and friends. More
Could not ask for a smoother experience or better help I came on a snowy Saturday to search for my first vehicle with my family in tow. Initially, I felt very intimidated by the prospect, but Ahmed Ibrahim I came on a snowy Saturday to search for my first vehicle with my family in tow. Initially, I felt very intimidated by the prospect, but Ahmed Ibrahim was so warm and easy going. He was extremely considerate and friendly, not pushy to make a sale. I personally was expecting just to look but wound up purchasing a 2014 Ford Edge. I left the lot and realized that I had some personal affects still in my old vehicle and Ahmed Ibrahim kindly retrieved them for me. Ahmed Ibrahim and Jonathan Siefel were very fair with me. Johnathan Siefel acknowledged my anxiety and he was very considerate to take the extra time to walk me through the financial paperwork and explain terms clearly to me. Both Ahmed and Jonathan were also kind towards my family and included them in the process along with me. I can say I am truly grateful to have such a smooth experience, great customer service and I can attest to the fact that it was worth driving over an hour to George Wall to receive exceptional assistance on all levels... Thank you again, Jocelyn More
First Lease I recently decided to lease a new car.. I went to George Wall Ford.. The entire staff was extremely friendly from the second I walked in the door...Er I recently decided to lease a new car.. I went to George Wall Ford.. The entire staff was extremely friendly from the second I walked in the door...Eric and Mike were extremely helpful during the entire process. They made the process easy and stress free.. I would recommend this dealership to family and friends More