George Moore Chevrolet - Service Center

We absolutely enjoyed working with Carlos. He was super helpful, informative and talked to us in terms we understood and less technical stuff. I walked in very stressed about the situation and felt at eas helpful, informative and talked to us in terms we understood and less technical stuff. I walked in very stressed about the situation and felt at ease knowing he would take care of the problem. Very friendly and funny! I was planning on going to the dealership I purchased my car from for service but I will now be seeing Carlos. Thank you for great service:) More

While recieving a terrible service/certification from a separate dealer, I brought my vehicle to George Moore Chevrolet and dealt diretly with Carlos who greeted me immediatley and assured me that I was in separate dealer, I brought my vehicle to George Moore Chevrolet and dealt diretly with Carlos who greeted me immediatley and assured me that I was in good hands. As a man of his word, I was indeed in good hands. He corrected my problem same day and restored my confidence in Chevy service. Great Job!! More

Carlos set up my appointment over the phone and was very prompt when I arrived the next morning. I explained to him what the problems were. After the mechanic went over the car, Carlos called me in to tal prompt when I arrived the next morning. I explained to him what the problems were. After the mechanic went over the car, Carlos called me in to talked with the mechanic to further explained what the problems were. Carlos called Enterprise to get me a rental car. He called me the next day to update me with what the mechanic had found out. He told me the car should be ready by Friday and it was ready, which saved me another day on the rental car. George Moore Chevrolet should be proud of having an employee like Carlos on the front line of service to the customers. More

Carlos and the team at George Moore were extremely helpful. They really helped me out when my Buick had mechanical problems. Not only did they squeeze me in but they were extremely quick with the repa helpful. They really helped me out when my Buick had mechanical problems. Not only did they squeeze me in but they were extremely quick with the repairs. On top of that, Carlos went above and beyond. My family and I will be loyal George Moore customer's for life! THANKS CARLOS! WE ARE 100% COMPLETELY SATISFIED! More

I am very pleased with the management and service I recieved at the service department, as long as I have been there I have had no issues with anyone. Carlos was great with everything I needed. Than recieved at the service department, as long as I have been there I have had no issues with anyone. Carlos was great with everything I needed. Thanks Shay P Mahon More

I have rated this dealership on 5s in every area. My 2010 Impala would not start the day before I left the state for vacation. Carlos set my mind at ease while I was miles away. He maintained constant 2010 Impala would not start the day before I left the state for vacation. Carlos set my mind at ease while I was miles away. He maintained constant communication with me about the status of my vehicle. After the necessary repairs were done, Carlos also expressed his professional concern regarding a potential problem not related to what the car was there for. Shortly after returning to Jacksonville, arrangements were made for Kenny to pick me up to get my car from the dealer. We had engaging conversation during the brief ride. Lastly, closed the transaction with Tonorica. She processed my paperwork with a pleasant disposition. They each should be greatly commended for how they went above and beyond to quickly turn my unexpected trouble around and get me back rolling again. Carlos had my car cleaned once the repairs were done. So, I drove off the lot in my Impala with a pleasant smile on my face. I extend a hearty thanks for all of you. More