George Matick Chevrolet
Redford, MI
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Not consistent or truthful. I am never told the same thing twice when I take my car in for an oil change. On visit I need brakes, I ask pads or both pads and rotors and I was to I am never told the same thing twice when I take my car in for an oil change. On visit I need brakes, I ask pads or both pads and rotors and I was told both. I was confused because I didn’t have and issues that would lease me to believe I needed brakes. I asked about a squeaky sound in the back on driver said and that was never addressed. Months went by and never said anything else to me about the brakes. I took my car somewhere else and was told I didn’t need rotors but wouldn’t hurt to change the break pads. I went to a different Chevy dealership for an oil change and was told I was going to need tires in the future but I was good right now. That was the only time I went to another dealer but they also didn’t say I needed breaks. I came back to Matick and got a good report and I asked the person assisting me Tauren was he sure my tires were in good condition because the paperwork had all checked off green and he said that is what the technician said. I said ok because another deal told me I would need new tires soon. Had to take my car back the next day or 2 and was told I needed to new tires. My car was shaking and steering wheel shaking so hard I had to really hold it and this would happen whether I accelerated or didn’t. So how did I have good tires a day or two ago but now I need two new tires that cost me about $500 Told Tauren I needed a to be compensated for my inconvenience and he gave me only 20% I believe. I bought my car from Matick and have only had my car serviced at Matick except that one time. I am not sure I am going to continue to bring my business to Matick. This visit I was told I needed a flat tire repair and a filter replaced, I don’t believe anything that is told to me anymore. I agree to the work but I should feel like I am being told the truth and not being looked at as a dollar sign. Left this time and car is making a squeaky sound the whole time when I am driving, stopping, turning…wasn’t do that before this appointment. Couldn’t take the car back because I had and appointment for the car to be dropped off at Matick collision shop to get work done. More
Fast, courteous, professional. I wanted an SUV with 3.6L, AWD, and Dark color (Black, Blue, Burgundy) had within days of starting process. They also swapped my wheel locks from my I wanted an SUV with 3.6L, AWD, and Dark color (Black, Blue, Burgundy) had within days of starting process. They also swapped my wheel locks from my old vehicle. Thanks John More
The only negative thing I have to say about the transaction was the pricing of the vehicle way too expensive everybody’s taking advantage of this pandemic and the inflation that is happening otherw transaction was the pricing of the vehicle way too expensive everybody’s taking advantage of this pandemic and the inflation that is happening otherwise everything was very professional. Done More
Edward Johnson was an amazing in helping with our new vehicle purchase. We spoke in the morning and by lunch time i was driving out with my vehicle. He was great to work with and would highly recommend vehicle purchase. We spoke in the morning and by lunch time i was driving out with my vehicle. He was great to work with and would highly recommend him. More
George Matrick’s has done an excellent job on servicing my 2012 Buick LaCrosse. The performance is now superb. It was costly, however everything has been overhauled. It has more power and of course the bod my 2012 Buick LaCrosse. The performance is now superb. It was costly, however everything has been overhauled. It has more power and of course the body is in excellent condition and the interior is like new! It’s good for another 10 years. I LOVE my LaCrosse! Matrick’s has taken very good care of car. I can depend on their service. If I couldn’t, they wouldn’t be servicing it! Continue your excellent service! You are very dependable! ❤️❤️❤️❤️ More