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George Matick Chevrolet

Redford, MI

3.9
221 Reviews

14001 Telegraph Rd.

Redford, MI

48239

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Showing 221 reviews

January 09, 2023

Not consistent or truthful. I am never told the same thing twice when I take my car in for an oil change. On visit I need brakes, I ask pads or both pads and rotors and I was to More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Charentte
Jan 10, 2023 -

George Matick Chevrolet responded

We take all comments, concerns, and feedback seriously and would like to directly speak with you about your review. It was our understanding that issues were to be addressed when you visited our Body Shop, and our team was awaiting that to occur. If there was a miscommunication we want to rectify that immediately. Truly, your business is valued and we'd like to discuss with you one-on-one what occurred. Please reach out to our Service Manager, Mike Bertucci, at (313) 531-7100 so we can try to make this right. Thanks in advance for your time and consideration in reaching out to us.

January 08, 2023

Fast, courteous, professional. I wanted an SUV with 3.6L, AWD, and Dark color (Black, Blue, Burgundy) had within days of starting process. They also swapped my wheel locks from my More

by J D A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krupa, Courtney Klein, Katelyn Kramer
Jan 09, 2023 -

George Matick Chevrolet responded

John, thank you for your incredibly kind review and recommendation. Our team takes great pride in the care we provide and we're thrilled we were able to get you what you wanted, quickly. Whenever your vehicle needs anything, we'll be here to help. Stay well!

January 03, 2023

Great experience, great dealer, great sales team! I purchased my Equinox there and I recommend it! More

by Hermann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Moiseev
Jan 04, 2023 -

George Matick Chevrolet responded

We genuinely appreciate your kind review and the trust you put in our team. We hope you love your new Equinox!

December 31, 2022

Always do an excellent job. Glad they care about their customers. Great job Chevy Matick. More

by Ms.Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Jan 01, 2023 -

George Matick Chevrolet responded

Thank you so much for your kind 5-star review and feedback. It means so much to our entire team. Happy New Year and we hope to see you again in 2023 when the time is right.

December 23, 2022

The only negative thing I have to say about the transaction was the pricing of the vehicle way too expensive everybody’s taking advantage of this pandemic and the inflation that is happening otherw More

by Cwburton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Hagwood
Dec 27, 2022 -

George Matick Chevrolet responded

We genuinely appreciate your kind 5-star review, despite your concern about the cost of vehicles. What we can assure you is that we did not charge you ANYTHING above your discounted GM Employee price, like many dealerships are doing in the market. We value each customer and will never charge above the price you get via the Employee Discount. The reality, like we experience in every facet of our lives today, is that interest rates have gone up (including lease rates) and discounts have gone down (supply and demand). We never like to be the ones to have to tell people their payments are going up, believe us. That said, we are not reaping any benefit (as a dealership) from the higher prices. We value your repeat business and have done everything possible to keep costs as low as possible for you and others. Thanks for your loyalty, despite the cost increases.

December 07, 2022

Just had my truck serviced at the collision shop it was an exceptional repair and great service More

by James Dominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FAITH BOLT
Dec 08, 2022 -

George Matick Chevrolet responded

Thank you so very much for your thoughtful review and rating, Mr. Dominguez. It is truly our pleasure to have worked with you. Whenever you find the need for our service, just know our team is ready and here for you. Stay well and Happy Holidays!

November 28, 2022

Sam Shikwana was great. Second truck I have gotten from him. If you need a new vehicle ask for Sam. You won’t be sorry. More

by ronsmith314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Shikwana
Nov 29, 2022 -

George Matick Chevrolet responded

Thanks so much for your thoughtful review! We appreciate your continued trust in Sam Shikwana and our Matick Team. Whenever you or your truck need anything, we are here to help. Stay well and again, our thanks!

November 09, 2022

Edward Johnson was an amazing in helping with our new vehicle purchase. We spoke in the morning and by lunch time i was driving out with my vehicle. He was great to work with and would highly recommend More

by PaulJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Johnson
Nov 15, 2022 -

George Matick Chevrolet responded

Paul, thanks so very much for your incredibly kind review and feedback following your recent vehicle purchase. Ed, and our entire Matick Team of over 150 dedicated professionals sincerely appreciate the trust you put in us. Whenever you need anything, our team will be ready to help. Stay well, and again, our thanks!

October 05, 2022

Very professional, great customer care, and great service. Services are preformed in a great and timely matter. More

by Agent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taurine Barnes Jones
Oct 06, 2022 -

George Matick Chevrolet responded

Thanks so very much for your incredibly kind 5-star review and feedback. On behalf of Taurise and our entire Matick Service Team... thank you!

September 03, 2022

George Matrick’s has done an excellent job on servicing my 2012 Buick LaCrosse. The performance is now superb. It was costly, however everything has been overhauled. It has more power and of course the bod More

by nomcjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlese Washington, Service Advisor; Steve Shankster-M272260-4067, Technician; Blake Hrycaj-4455
Sep 03, 2022 -

nomcjo responded

Thank you for the excellent and dependable work on my car!

Sep 05, 2022 -

George Matick Chevrolet responded

We simply cannot thank you enough for your incredibly kind review and rating. It is our pleasure, and honor, to service your beautiful LaCrosse. We love your car like we love our own and hope to continue serving you both in the future!

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