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George Matick Chevrolet

Redford, MI

3.9
221 Reviews

14001 Telegraph Rd.

Redford, MI

48239

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Showing 221 reviews

April 29, 2023

I don't know the sales lady's name, but she seemed very courteous & tried to be helpful. More

by kdkrl
Recommend Dealer
Yes
Employees Worked With
I don't know the sales lady's name
May 01, 2023 -

George Matick Chevrolet responded

Thanks so very much for your kind review and recommendation. We appreciate the consideration and the trust you put in our team!

April 17, 2023

Every time I’ve been to Matick, anyone I come in contact with is courteous, friendly and professional! it’s a bit of a drive from my house, but I appreciate going somewhere I know I’ll be treated well! More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius
Apr 20, 2023 -

George Matick Chevrolet responded

Kristen, thank you so much for your kind review and the trust you put in our team. We know you have plenty of other dealership options and it means everything that you travel to us to get your service. Whenever your vehicle needs anything, we'll be ready to assist. Thanks again for your kind recommendation.

April 04, 2023

Nice clean Dealership showroom with some very good and friendly sales staff plus a nice service department More

by jpbrolove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Stevens
Apr 05, 2023 -

George Matick Chevrolet responded

Thanks so very much for your kind review and recommendation. We know you have plenty of dealership options from which to choose. The trust you put in us means everything! Whenever you need us, please know we'll be here to help. Thanks again!

March 26, 2023

The used car I went to look at was ok but the outside of the car had not been detailed and had many black marks and the paint was not in good shape. Turned me off so I passed on the vehicle More

by Disappointed
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Darcy
Mar 29, 2023 -

George Matick Chevrolet responded

We appreciate feedback from all of our guests, and apologize that you felt you had a bad experience. The vehicle you saw was not prepared yet for sale, but we showed you the vehicle in advance of being detailed. While far from ideal, our Detail Team does wonders that may have changed your perception having seen it later after that was complete. That said, with any used car, we're subject to the condition as to which we receive it and balance the amount of money/work we put into the car and what we then charge for it to make it competitive within the market. We hope you find the right vehicle for you and if we can help in the future, please do let us know.

March 09, 2023

My vehicle was fixed in a timely manner, but the prices are very high. I couldn't get a lot of work done on my truck because there was a $150 fee to look at anything. I could have went somewhere else and More

by jdhank90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mrs. Washington
Mar 10, 2023 -

George Matick Chevrolet responded

We can completely understand your concern and focus on cost. We believe in providing real value to our customers and charge a diagnostic fee less than many of our competitors. Our fee of $149 is to diagnose and make an estimate toward repairs needed, after all, we want to make sure whatever is recommended is actually what is needed to fix a problem. Should the customer choose to perform those repairs with us we waive that $149 fee, just paying the cost of the repairs. If the customer declines the repairs, then yes, they are subject to the $149 which is the time and detail taken to identify any problems and concerns. We hope that helps clarify our diagnostic fee.

February 04, 2023

very good service kind courteous just what i was looking for a 2020 chevy silverado More

by foxxy037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
darcy johnson
Feb 05, 2023 -

George Matick Chevrolet responded

Thanks so very much for your trust and this thoughtful review. We're thrilled we could get you the Silverado you were looking for with a great experience and price. Whenever you need us, our team is here to help. Stay well!

Feb 07, 2023 -

foxxy037 responded

due for tire rotation is it free

January 27, 2023

Purchased a new 2023 Corvette from Matick and the entire experience was excellent. Salesman Scott Trocker went above and beyond all expectations. He was extremely well prepared and answered all my questions More

by williamhannapel
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Trocker, Camille Yuhn
Jan 30, 2023 -

George Matick Chevrolet responded

Thanks so very much for your kind review and the trust you put in our team with the purchase of your new Corvette. We can't thank you enough.

Jan 30, 2023 -

williamhannapel responded

You are welcome. You deserve it.

January 17, 2023

Dealer posted CAMARO for sale on website and turns out the vehicle had a deal pending They then offered another vehicle not on their website which was $15K higher Most dealers say whether the vehi More

by zdiz1938
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rachel B
Jan 18, 2023 -

George Matick Chevrolet responded

We apologize that you found a vehicle listed online that was already spoken for. We can understand your frustration. Often times these vehicles are pushed to our website directly from Chevrolet, regardless of if they are spoken for or not, and we recognize the issue it causes. We are working to find a way to prevent sold vehicles from appearing on our site and others as quickly as possible and again, apologize for the confusion. We wish you the best of luck in your search.

January 16, 2023

Matick Chevrolet advertised a new CAMARO on their website but had already been spoken for. Ghost cars👎 More

by zdiz1938
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachel B
Jan 17, 2023 -

George Matick Chevrolet responded

We apologize that you found a vehicle listed online that was already spoken for. We can understand your frustration. Often times these vehicles are pushed to our website directly from Chevrolet, regardless of if they are spoken for or not, and we recognize the issue it causes. We are working to find a way to prevent sold vehicles from appearing on our site and others as quickly as possible and again, apologize for the confusion. We wish you the best of luck in your search.

Jan 17, 2023 -

zdiz1938 responded

“ We are working to find a way to prevent sold vehicles from appearing on our site and others as quickly as possible” Sounds bait and switch , but just leaves a potential customer with doubt in your business Other dealers say sale pending or similar verbage

January 10, 2023

Always good, fast service. Courteous and professional let me know right away if additional service is needed. More

by LB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius Cole
Jan 10, 2023 -

George Matick Chevrolet responded

We genuinely appreciate your kind 5-star review and feedback! On behalf of Demetrius and our entire Matick Service Team, please know how much your trust means to all of us. Whenever you need us, we'll be ready to assist. Stay well.

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